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Bhaskar Joshi, MANAGER F&B

Bhaskar Joshi

MANAGER F&B·DLF Hospitality- Club Ultima

India

High school or equivalent, Economics And International Hospitality Management

Work experience

Total years of experience: 7 years, 4 months

MANAGER F&B

January 2025 - Present

DLF Hospitality- Club Ultima

New Delhi, India

January 2025 - Present

Operational Oversight: Supervise daily operations of all food and beverage outlets to ensure quality service standards, hygiene compliance, and customer satisfaction.

Team Leadership: Lead, train, and motivate F&B staff, ensuring high performance, professional growth, and adherence to company policies.

Financial Management: Manage budgeting, cost control, and revenue optimization by analyzing sales data and implementing cost-effective strategies.

Menu Planning: Collaborate with chefs and culinary teams to develop innovative, seasonal menus that cater to diverse guest preferences and dietary needs.

Guest Experience: Ensure exceptional guest service by handling feedback, resolving complaints promptly, and creating memorable dining experiences.

Inventory Control: Monitor procurement, storage, and stock levels of food, beverages, and supplies to minimize wastage and ensure timely replenishment.

Compliance & Standards: Ensure strict adherence to international health, safety, and sanitation regulations, along with internal SOPs.

Marketing & Promotions: Coordinate with marketing teams to plan promotional campaigns, special events, and upselling initiatives to drive F&B revenue.

Vendor Management: Build strong relationships with suppliers and negotiate favorable terms to maintain quality and cost efficiency.

Reporting & Analysis: Prepare and present regular performance reports, forecasts, and insights to senior management for strategic decision-making.

Company industry:
Catering, Food Service, & Restaurant

Duty Manager

May 2023 - March 2025

Encalm hospitality PVT LTD (IGI Airport)

New Delhi, India

May 2023 - March 2025

Operational Oversight: Supervise daily operations of all food and beverage outlets to ensure quality service standards, hygiene compliance, and customer satisfaction.

Team Leadership: Lead, train, and motivate F&B staff, ensuring high performance, professional growth, and adherence to company policies.

Financial Management: Manage budgeting, cost control, and revenue optimization by analyzing sales data and implementing cost-effective strategies.

Menu Planning: Collaborate with chefs and culinary teams to develop innovative, seasonal menus that cater to diverse guest preferences and dietary needs.

Guest Experience: Ensure exceptional guest service by handling feedback, resolving complaints promptly, and creating memorable dining experiences.

Inventory Control: Monitor procurement, storage, and stock levels of food, beverages, and supplies to minimize wastage and ensure timely replenishment.

Compliance & Standards: Ensure strict adherence to international health, safety, and sanitation regulations, along with internal SOPs.

Marketing & Promotions: Coordinate with marketing teams to plan promotional campaigns, special events, and upselling initiatives to drive F&B revenue.

Vendor Management: Build strong relationships with suppliers and negotiate favorable terms to maintain quality and cost efficiency.

Reporting & Analysis: Prepare and present regular performance reports, forecasts, and insights to senior management for strategic decision-making.

Company industry:
Catering, Food Service, & Restaurant

Assistant Restaurant & Bar Manager

November 2022 - January 2023

Westin

New Delhi, India

November 2022 - January 2023

• Reporting to the Beverage manager.
• Leading 2 Executive and 20 team members.
• Overseeing daily operations of the restaurant and bar to ensure smooth and efficient service.
• Ensure excellent customer satisfaction by addressing complaints and resolving issues
promptly.
• Support planning and execution of promotions, events, or themed nights to drive sales.

Company industry:
Hospitality & Accomodation

Assistant Restaurant Manager -Outlets

January 2022 - October 2022

Radisson Blu Dharamshala (Pre-Opening)

New Delhi, India

January 2022 - October 2022

• Reporting to the Operation manager.
• Leading 2 Supervisor and 25 team members.
• Overseeing daily operations of the restaurant and bar to ensure smooth and efficient service.
• Ensure excellent customer satisfaction by addressing complaints and resolving issues
promptly.
• Support planning and execution of promotions, events, or themed nights to drive sales.

Company industry:
Hospitality & Accomodation

Food & Beverage Executive -Outlets

January 2021 - January 2022

✓ Radisson Blu Dharamshala

New Delhi, India

January 2021 - January 2022

• Supervised and trained hotel staff and resolved staff conflicts.
• Daily financial reporting. In charge of guest database and stays schedule.
• Point person for corporate client relations and reviewing guest feedback posted online. Handled
in-person guest complaints
• Prepare shift reports, sales summaries, and performance metrics for the Food &
Beverage Manager.

Company industry:
Hospitality & Accomodation

Food & Beverage Executive -Outlets

January 2020 - January 2020

Westin Gurgaon

New Delhi, India

January 2020 - January 2020

• Supervise daily food and beverage operations to ensure smooth functioning and high service
standards. Daily financial reporting.
• In charge of guest database and stays schedule.
• Point person for corporate client relations and reviewing guest feedback posted online. Handled
in-person guest complaints
• Assist in staff training programs to uphold 5-star service quality and consistency.

Company industry:
Hospitality & Accomodation

Industrial Trainee

January 2018 - December 2019

The Chateau Hotel

New Delhi, India

January 2018 - December 2019

guest preferences are
• Promote premium menu items, wines, and specials toenhance the guestexperience and increase
revenue.
• Monitor guest satisfaction during meals and respond promptly to requests or
complaints.

Company industry:
Hospitality & Accomodation

Education

Bharathiar University Coimbatore (UEI Global)

January 2019

January 2019

High school or equivalent, Economics And International Hospitality Management

India

National Institute of Open Schooling

January 2016

January 2016

High school or equivalent, Arts

India

GPA (percentage): 75%

GPA (percentage): 75%

Operational Oversight: Supervise daily operations of all food and beverage outlets to ensure quality service standards, hygiene compliance, and customer satisfaction. Team Leadership: Lead, train, and motivate F&B staff, ensuring high performance, professional growth, and adherence to company policies. Financial Management: Manage budgeting, cost control, and revenue optimization by analyzing sales data and implementing cost-effective strategies. Menu Planning: Collaborate with chefs and culinary teams to develop innovative, seasonal menus that cater to diverse guest preferences and dietary needs. Guest Experience: Ensure exceptional guest service by handling feedback, resolving complaints promptly, and creating memorable dining experiences. Inventory Control: Monitor procurement, storage, and stock levels of food, beverages, and supplies to minimize wastage and ensure timely replenishment. Compliance & Standards: Ensure strict adherence to international health, safety, and sanitation regulations, along with internal SOPs. Marketing & Promotions: Coordinate with marketing teams to plan promotional campaigns, special events, and upselling initiatives to drive F&B revenue. Vendor Management: Build strong relationships with suppliers and negotiate favorable terms to maintain quality and cost efficiency. Reporting & Analysis: Prepare and present regular performance reports, forecasts, and insights to senior management for strategic decision-making.

Sahoday Sr.Sec. School

January 2013

January 2013

High school or equivalent, Arts

India

GPA (point): 09 out of 20

GPA (point): 09 out of 20

Operational Oversight: Supervise daily operations of all food and beverage outlets to ensure quality service standards, hygiene compliance, and customer satisfaction. Team Leadership: Lead, train, and motivate F&B staff, ensuring high performance, professional growth, and adherence to company policies. Financial Management: Manage budgeting, cost control, and revenue optimization by analyzing sales data and implementing cost-effective strategies. Menu Planning: Collaborate with chefs and culinary teams to develop innovative, seasonal menus that cater to diverse guest preferences and dietary needs. Guest Experience: Ensure exceptional guest service by handling feedback, resolving complaints promptly, and creating memorable dining experiences. Inventory Control: Monitor procurement, storage, and stock levels of food, beverages, and supplies to minimize wastage and ensure timely replenishment. Compliance & Standards: Ensure strict adherence to international health, safety, and sanitation regulations, along with internal SOPs. Marketing & Promotions: Coordinate with marketing teams to plan promotional campaigns, special events, and upselling initiatives to drive F&B revenue. Vendor Management: Build strong relationships with suppliers and negotiate favorable terms to maintain quality and cost efficiency. Reporting & Analysis: Prepare and present regular performance reports, forecasts, and insights to senior management for strategic decision-making.

Skills

RESTAURANT OPERATION

Intermediate

HOTEL AND RESTAURANT MANAGEMENT

Intermediate

VIDEO EDITING

Intermediate

MICROSOFT OFFICE

Intermediate

MICROSOFT EXCEL

Intermediate

ADOBE PHOTOSHOP

Intermediate

CANVA SOFTWARE

Intermediate

TEAMWORK

Intermediate

COMPLIANCE REQUIREMENTS

Intermediate

OPERATIONS

Intermediate

Languages

English

Beginner

Hindi

Beginner

German

Beginner