Bhavish Kayya

Worked directly with company directors to build and manage the company's complete digital ecosystem across multiple businesses. Designed logos, social media creatives, banners, brochures, ID cards, and other branding materials using Canva and Adobe Photoshop. Developed and managed WordPress websites, landing pages, and payment gateway integrations. Managed Microsoft 365, Exchange Online, Entra ID, domains, DNS, SSL, hosting, and business email infrastructure. Built internal systems including HRMS, Helpdesk, Recruitment Portal, and Employee Request Desk. Implemented Meta Pixel, Google Analytics, WhatsApp API, IVR systems, and Python-based workflow automation while supporting digital marketing and business operations.

Provided L1/L2 application support for enterprise banking applications, resolving production incidents and ensuring SLA compliance. Managed ITIL-based incident and service requests, supported Active Directory user management and provisioning, monitored enterprise batch jobs using AutoSys and Jenkins, collaborated with global L3 teams, performed root cause analysis, and maintained technical documentation to support stable production environments.