Bhornsawat Chaisri

- Maximize sales opportunities in assigned store through teamwork while
prioritizing exceptional customer service.
- Coordinate with colleagues to assist customers through product selections,
ensuring their needs are met and offering additional options.
- Provide and deliver efficient handling of various forms of payment,
maintaining accountability for cash variances.

-Collaborated with team members to address inquiries and complaints
promptly, showcasing exceptional customer service skills.
-Maintained positivity and coordinated effectively during high-pressure
situations, ensuring customer satisfaction.
-Reviewed content within agreed turnaround times, providing assistance to
customers and relaying complex issues to the broader team.

- Provided Apple product technical support to customers via phone and chat
channels, promptly resolving complex issues with effectiveness.
- Mentored junior support advisors through one-on-one case reviews,
offering guidance to enhance their performance and foster teamwork.
- Maintained detailed case records for accurate tracking and resolution,
ensuring efficient customer service delivery.

- Managed daily office operations, including phone calling, scheduling,
coordinating meetings and maintaining records related to marketing
department.
- Managed inquiries, processed confidential documentation, mail, databases
and handled all correspondence, ensuring timely responses and accuracy.
- Coordinated the timely procurement of marketing supplies and ensured
proper maintenance of all office equipment.

- Utilized Opera hotel system for efficient guest reservation management,
check-ins, and check-outs.
- Provided warm and prompt guest welcome, addressing inquiries, requests,
and billing matters.
- Collaborated with housekeeping and maintenance teams to fulfill guest
requests and resolve issues promptly.