Warranty Claims manager
Gulfwarranties LLC
Total years of experience :25 years, 1 Months
Handling Extended warranty operations in Oman(Nissan, Infinity and Renault)
Preparing monthly claims analysis report and submit to corporate claims manager
Implements claim cost reducing activities in coordination with Dealer
Assure each claims are technically inspected before giving approval
Taking care of complete fleet of 350 vehicles(cars, pickups & Trucks), machineries(JCB, CAT & KANOO) and GEN sets(JCB, CAT, CUMMINS, AKSA and YANMAR)
Planning and implementing preventive maintenance activities
Follow up day today activities in workshop and reporting to logistics manager
Follow up with store for spare parts availability and coordinating for parts procurement
Provide technical training and diagnosing support to technicians
Planning and implementing cost saving activities
Follow up on registration renewal and RTA activities
Surveying and Processing Extended Warranty claims.
Part failures Analysis report to the Car Manufacturer.
Warranty claim reports to Reinsurance Company.
Training Workshop persons on Warranty cover and claim preparation
Job control of VOLVO service division.
Diagnosing with VIDA (OBD II) and road testing
Assign Repair order to technicians
Monitoring repeat job, diagnose root cause for such complaints
Servicing and maintenance of Mazda cars
Diagnosing cars with WDS and NGS (OBD II)
Road testing
Preparing estimates for various repair
Assign repair order to Technician
Prepare accurate estimates for service required by customer.
Diagnosing Electrical and Mechanical faults.
Road testing and Giving proper technical guidance to mechanics.
Warranty claim coordination with TATA motors.