Senior Sales Associate
M.H Alshaya
Total years of experience :11 years, 4 Months
Ensuring the smooth running of retail facilities which includes delivering high standard of customer service, motivating team members and pushing them to chase the daily, weekly and monthly target, dealing and sorting out different customers issues and fully accounting for the prevention of the stock loss to maximize profit of the store.
• Acknowledge, welcome & greet all customers in a warm and friendly manner.
•Co-ordinate with the manager and instruct the juniors about the departmental operations and the important of customer services.
•Assisting customers with their requirements, and if not available suggesting the alternative one.
•Apply ideas to increase sale.
•Prepare weekly sale and stocks report and explain to the manager.
•Keep the inventory update.
•Ensuring the floor standard is highly maintained.
•Prepare duty roster for the departmental staffs.
•Interact with customer’s complaint and quires within department.
•Co- ordinate with store managers about ideas, plan, sale, stocks and requirements and important layout changes.
achievement of target, floor Operations, sales techniques like add-on sale, up sale and cross sale, Visual merchandising, stock inventory and People Management etc.
CATEGORY KNOWLEDGE
Home &furnishing Baby clothing’s, electronic products and all baby and maternity related essentials products.
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