Biju Kumaran

Senior IT Infrastructure Engineer at MKM Commercial Holdings LLC

• United Arab Emirates - Dubai
• January 2007 to July 2020

Configuring, monitoring and administering Network firewalls SonicWall Nsa & TZ throughout the
Group companies - managed over 18 firewalls across different locations.
 Administering Network Switches HP/Aruba/Huawei/Unifi/Dlink throughout the Group companies.
Switch configuration, backup, firmware updates and troubleshooting of over 150
switches
Administering unified communication system 3cx with around 700 extensions
 Administering Fujitsu VMware infrastructure - hosting over 120 Virtual servers and 56 TB of
storage.
 Managing MS Exchange 2016 environment.
 Managing and maintaining Group AD/DNS/DHCP/GPO for 700+ users
 Manage the IT Infrastructure and business applications in coordination with Group companies.
 Designing, monitoring and troubleshooting LAN/WAN/VPN communications within Group
companies
 Monitoring and troubleshooting MS Windows Servers 2008/2012/2016/2019
 Managing enterprise Wi-Fi solution for guests and staffs Aislelabs, Ucopia, Unifi, for a capacity of
over 5000 clients.
 Setup & Manage backup solution throughout Group companies using VERITAS backup Exec &
System Recovery, and VDI backup.
 Administering Qnap Storage for backup - managed over 45 TB of data
 Applying latest software patches for OS & other 3rd party applications (Servers/Clients) using
Ivanti Endpoint Manager for over 160 servers and 700 clients
 Managing corporate file transfer solution using Synametrics Technologies, SynaMan.
 Administering TrendMicro Hosted Email Security for around 700 email accounts.
 Administration of Citrix NetScalar ADC.
 Monitoring real time Active Directory and File server auditing using Manage Engine AD Audit
Plus.
 Monitoring critical infrastructure availability using Manage Engine OpManager.
 Managing corporate antivirus TrendMicro/Eset/Symantec for around 900 end points.
 Providing direct and second level support to around 700 clients
 Responsible for preparing cost estimates, quotations and negotiations for projects and other
procurements.
 Documentation of server inventory and other infrastructure details.

Network Engineer at Sri Sahara Technologies

• India
• May 2003 to June 2006

Technical Support Engineer at Citizen Technologies

• India
• January 2002 to February 2003

Technical Support Engineer at Kerala Hi-Tech Ltd

• India
• July 2001 to December 2001