Biju Raj Nair, Executive Assistant Secretary to CEO

Biju Raj Nair

Executive Assistant Secretary to CEO

Almoayyed International

Location
India
Education
Master's degree, Commerce
Experience
21 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :21 years, 0 Months

Executive Assistant Secretary to CEO at Almoayyed International
  • Bahrain - Manama
  • My current job since July 2014

Report Directly to CEO, responsible for managing day to day operations and all administrative processes within the office.

Organize, prioritize and delegate tasks effectively to ensure all administrative work is done competently and within deadlines.

Manage CEO’s schedule, including setting up appointments with various clients, arranging travel schedules and recording of minutes of
meetings.

Provide efficient and professional administrative and clerical support to colleagues and supervisors, including expense reports, domestic and international travel arrangements, calendar management and sheduling of meetings.

Hire and train over 15 newcomers regarding office procedures and policies, design filing systems and arrange procedures for maintaining
records.

Support expatriate executives on application of Employment, relocation, arrangement of travel and accommodation and other personal and family concerns.

Handle confidential contracts, documents and general correspondences.

Assist in planning and organizing company events, dinners, parties, training sessions and conferences.

Executive Secretary to Assistant General Manager at Shapoorji Pallonji Mideast LLC, Saudi Arabia
  • Saudi Arabia - Riyadh
  • April 2013 to May 2014

Provide full spectrum of secretarial support to Asst. General Manager and other senior executives.

Maintain Equipment inventory, schedule maintenance and handle customer correspondence.

Planning of meetings, seminars, conferences and forums.

Creating and implementing new administrative systems.

Organizing induction programs for new staff.

Recording office expenditure and managing its budget.

Maintaining office equipment & arranging any repairs or replacements.

Booking and Management of national and international trips.

Ensuring that all Health and Safety policies are observed.

Reporting on office performance to directors and senior Managers.

Answering and resolving queries accurately, in a courteous and confident manner.

Control and maintain project Record of all incoming project documents.

Responsible for controlling all documentation related activities in a project

Executive Secretary to Projects Director at Al Fara'a Gen. Contracting Company, UAE
  • December 2009 to December 2012

Coordinating all meetings between management and clients..
Collecting and reporting performance metrics
Planning and coordinating office space realignment
Implementing, recommending and training the staff
Preparing reports and presentations.
Performed various research and analysis assignments involving HR and other management issues.
Type correspondence, memos, surveys, payment vouchers and other materials; arrange format and content for effective presentation of information; revise and draft forms as needed

Unit Sales Manager at ICICI Prudential Life Insurance
  • India - Chennai
  • August 2008 to September 2009

Recruited, Developed and lead a team of 30 Life Insurance Advisors.
Achieved insurance policy sales within the given sales area.
Responsible for the coordination and supervision of the activities of branch office and review the activities to make sure that individual have achieved the sales quotes credit collections and processed claims.
Planed and developed the procedures of company to increase the sales, obtain greater efficiency and lower the cost etc.
Responsibilities also include interview, hiring and training workers for process insurance claims, selling insurance etc.
Assisted the Area manager with the preparation and submission of the activity reports and documents.

Team Leader and Customer Service Representative at IBM Daksh Business Process Services Pvt. Ltd., Bangalore, India
  • October 2005 to July 2008

Supported D&B (Dunn and Bradstreet) (USA), Provider of international and US business credit information and credit reports. Improve the quality, integrity and accessibility of financial data for better business insight and decision making.
Lead a team of 12 members.
Handled Calls on updates of Business as well as Financial Information of International Companies.
Managed SLA parameters
Prepared the Weekly and Monthly Reports.
Trained agents for updating financial statements in the report.
Taking proactive role towards process improvements

Technical Support Representative at Convergys India Pvt. Ltd, Bangalore, India
  • October 2002 to September 2005

Supported Microsoft Corporation (USA)
Handled calls for Installation and updation of Windows XP
Guided the customers of Windows XP to install, update and troubleshoot.
Prepared the Weekly and Monthly Reports.
Trained agents for updating financial statements in the report.

Education

Master's degree, Commerce
  • at DAV College
  • June 2002
Bachelor's degree, Commerce
  • at DAV College
  • May 2000
Diploma, Commerce
  • at HAL Vidyalaya
  • May 1997
High school or equivalent, Science
  • at St. Joseph's Sr. Secondary Convent School
  • May 1995

Specialties & Skills

Team Leadership
Performance Management
Time Management
Process Improvement
Recruitment
Oganization
Communication
Team Leader
Office Administration
MS Office
Computer / Technical Skills
Judgment
Client / Customer Service Skills
Team Player
Adaptability
Broad Understanding of Business Concepts
Proactive Anticipation Of Needs.
Office Management
Diary Management
Secretarial Functions
Project Management
Delegating Tasks
Management Human

Languages

English
Expert
Hindi
Expert
Arabic
Intermediate
Malayalam
Expert

Training and Certifications

Higher Diploma in Software Engineering (HDSE) (Certificate)
Date Attended:
August 1997
Valid Until:
September 1999
Certificate in Computing (Certificate)
Date Attended:
January 2000
Valid Until:
February 2001
O Level - Business Professional Programmer (Certificate)
Date Attended:
February 2001
Valid Until:
March 2002

Hobbies

  • Reading, Cooking, Chess, Travel, Socializing with friends, Cricket
    1. Greeted up to 20 clients per day, cultivating rapport and smooth communication with each one. 2.Implemented processes that save time or increase work productivity 3. Received 100% satisfaction rating by relocating employees. 4.Established good working relationships with customers/clients. .