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Bilal Ahmed, Facility Supervisor / CAFM Operator

Bilal Ahmed

Facility Supervisor / CAFM Operator·AL Rabwa Compound

Saudi Arabia

Bachelor's degree, Entrepreneurship

Work experience

Total years of experience: 3 years, 5 months

Facility Supervisor / CAFM Operator

January 2026 - Present

AL Rabwa Compound

Riyadh, Saudi Arabia

January 2026 - Present

• Operate and manage CAFM system for work order creation, tracking, and closure
• Coordinate preventive and corrective maintenance activities
• Monitor service requests and ensure compliance with SLA & KPIs
• Supervise soft services teams and ensure quality service delivery
• Update asset data, maintenance logs, and service reports in CAFM
• Coordinate with contractors and internal departments
• Conduct site inspections and prepare weekly/ monthly reports
• Ensure compliance with HSE and client standards
Company industry:
Facilities & Property Management

Soft and Hard Services Supervisor

January 2023 - November 2025

Royal Protocol Palace

Jeddah, Saudi Arabia

January 2023 - November 2025

• Supervised cleaning and housekeeping operations
• Managed manpower deployment and shift schedules
• Conducted quality inspections and client walkthroughs
• Maintained attendance, performance, and discipline records
• Supported CAFM updates and documentation
Company industry:
Facilities & Property Management

Education

University of Haripur

January 2023

January 2023

Bachelor's degree, Entrepreneurship

Pakistan

GPA (point): 2.42 out of 4

GPA (point): 2.42 out of 4

Developed a comprehensive business plan for a startup venture as part of the Bachelor of Business Administration (BBA) Entrepreneurship program. The project involved identifying market opportunities, conducting market research, analyzing customer needs, and evaluating competitors. Prepared detailed financial projections, including startup costs, revenue forecasts, break-even analysis, and funding requirements

Skills

CLOSE WORK ORDERS
Intermediate
CLOSE WORK ORDERS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
FACILITY MANAGEMENT
Intermediate
FACILITY MANAGEMENT
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
INFOCAD CAFM SYSTEMS
Intermediate
INFOCAD CAFM SYSTEMS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORDER MANAGEMENT
Intermediate
ORDER MANAGEMENT
Intermediate
SERVICE LEVEL AGREEMENT
Intermediate
SERVICE LEVEL AGREEMENT
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate

Languages

English

Expert

Urdu

Beginner

Hindi

Expert

Arabic

Expert

Training and Certifications

Certifications
First Aid / Fire & Safety
CAFM Training
First Aid / Fire & Safety
CAFM Training

Hobbies and interests

Palaces and Compound