bilal al arwadi

• Oversaw daily operations, opening/closing shifts, and staff scheduling.
• Managed purchasing, ordering, and inventory for bar and dining floor.
• Maintained cost control measures and operational efficiency.
• Delivered excellent customer service, driving guest satisfaction and repeat business.

• Ensured consistent application of service standards.
• Managed guest orders via POS systems.
• Coordinated with kitchen staff on menu availability.
• Delivered exceptional guest experiences.
• Increased operational efficiency by 15% at The Healthy Homes through SOP redesign
and KPI monitoring.
• Consistently exceeded monthly sales targets, contributing to double-digit revenue
growth.
• Delivered multiple projects at Faham Group on time and within budget, strengthening
client trust.
• Improved customer satisfaction scores by 20% through enhanced service delivery and
complaint resolution.

• Directed daily operations and supervised a workforce of 106 employees, ensuring
smooth workflows and productivity.
• Oversaw daily installation projects, coordinating teams to meet deadlines and quality
standards.
• Managed material ordering and inventory control, optimizing supply chain efficiency.
• Set and monitored performance targets, aligning team output with organizational goals.
• Coordinated cross-functional teams to ensure alignment on objectives, timelines, and
deliverables.
• Developed and implemented project strategies to drive growth and efficiency.
• Monitored budgets, resources, and milestones to ensure successful outcomes.

• Managed daily operations for 40+ employees, ensuring smooth workflows and
adherence to SOPs and KPIs.
• Built and maintained strong client relationships, delivering on-demand solutions.
• Promoted and sold company services and products, contributing to revenue growth.
• Streamlined processes and fostered team efficiency to achieve consistent business
growth.

• Managed staff scheduling and daily operations to ensure smooth service.
• Conducted kitchen and facility inspections to uphold hygiene standards.
• Oversaw food preparation and compliance with safety regulations.
• Monitored cash flow and reconciled accounts.
• Resolved customer complaints professionally.