Sales Consultant
Green International
Total years of experience :18 years, 1 Months
Working with carriers to finalize for them certain deals in the Voice and SMS Fields.
Build up and do training for their sales team.
Improve their sales performance and put strategies.
Work on Private project e-Sim for Hospitals and Data Sims for Travel Agencies.
Working on new interconnections Voice & SMS Improving existing business Voice & SMS
* Manage all aspects of business development for achieving sales, revenue and growth objectives for the company’s portfolio of voice and SMS products.
* Develop and execute strategic plans to identify, follow up and leverage business opportunities among existing and potential clients to maintain a sustainable business pipeline.
* Conducted regular reviews of business performance in each product category and territory and implement action plans for improvement in business and sales performance.
* Build, train and motivate a team and provide required support and guidance in improving team communication, teamwork, productivity and performance.
* Manage all internal operations of the company to ensure delivery of consistent high quality of service and support to clients.
* Track industry and technology trends and developments as well as dynamics of client expectations to identify new products and services to meet customer expectations.
* Coordinate with operations and project teams in ensuring on time, within budget quality deliverables against all client engagements.
* Built and managed the wholesale department of the company to provide international carrier services to clients across diverse businesses.
* Liaised and communicated with various internal departments ensuring smooth execution of all sales processes and achievement of predefined outcomes.
* Led the development and implementation of sales strategies, plans and budgets aligned to the overall corporate goals and objectives.
* Ensured global coverage and quality of service by developing interconnections with major mobile operators, global carriers and service providers.
* Monitored and reviewed sales performance and achievement of targets, evaluated variances from plans and implemented improvement action plans.
* Managed projects for delivery of carrier services including dedicated routing and premium voice services ensuing on time within budget completion with quality deliverables.
* Drove initiatives to identify opportunities and finalize deals and projects leading to improves sales performance in terms of revenues and growth.
* Guided the team for Annual Sales Planning, and set up a system to minor sales performance.
* Taught the team how to target references for higher sales and new customer development.
* Trained the Sales and Marketing team on processes, systems and methods designed to elicit maximum performance.
* Worked hands-on in Business Development, and ensured significant uptick in the sales funnel.
* Designed and implemented an effective strategy to expand market share and improve customer satisfaction.
* Guided the team for Annual Sales Planning, and set up a system to minor sales performance.
* Taught the team how to target references for higher sales and new customer development.
* Trained the Sales and Marketing team on processes, systems and methods designed to elicit maximum performance.
* Worked hands-on in Business Development, and ensured significant uptick in the sales funnel.
* Designed and implemented an effective strategy to expand market share and improve customer satisfaction.
* Responsible for daily operation of the company, generating routine MIS reports, and taking corrective actions.
* Managing and mentoring the team to create a high-performance unit and driving them to get the best possible results.
* Researched product portfolio, market forces and the competition. Developed plans for new business development, and improved existing sales and marketing processes.
* Improved performance of the Sales Team, and their communication with other departments.
* Provided overall direction and control to the sales team, monitored performance by creating customized follow-up systems and provided guidance and motivation to the team in achieving business targets.
* Identified key business drivers and thrust areas utilizing inputs from market research and analysis and designed and implemented strategic business development plans to enhance sales, volume distribution and customer service outcomes.
* Managed customer relations, communicated and elicited customer feedback, measured customer satisfaction levels, fine tuned business strategies incorporating customer expectations to drive up sales and sustain long term relationships.
* Facilitated business growth by identifying and validating new profitable business opportunities and following up to convert opportunities in to commercial contracts.
* Formulated and executed an array of integrated marketing plans and sales strategies deploying effective concepts and techniques to deliver results aligned to overall corporate business goals and objectives.
* Prepared sales forecasts, determined targets, created action plans, supervised execution and produced periodic performance reports for higher management.
* Evaluated revenue and profitability impact of all business development initiatives and ensured delivery of predefined top line and bottom line targets.
* Conducted market research and analysis to map current market environment, competitor scenario, feasibility of new business opportunities and recommended action plans to higher management.
* Participated in telecom trade events like International Telecoms Week (ITW) USA and Capacity Middle East in Dubai UAE.
* Managed a portfolio of major accounts, developing and implementing account management plans to achieve business goals of revenues and growth.
* Conducted market research and competitor analysis to identify new business opportunities, generated leads and followed to convert leads to deals.
* Served as the point contact for communicating client requirements to the team and providing optimum solutions meeting/exceeding client expectations by delivering quality service and support.
* Implemented effective market segmentation plans and formulated appropriated market penetration and channel development strategies to drive business growth.
* Built and sustained professional relations with key decision makers in target organizations enabling identification and leveraging of opportunities to maintain a robust business pipeline.
* Developed and implemented overall strategies to promote the product range across the targeted client base by creating and reinforcing a strong company identity and brand equity.
* Identified and deployed new approached and alternative service delivery strategies to improve service delivery, reduce expenditure and increase customer satisfaction.
* Participated in the installation and configuration of Cisco gateways, routers, multiplexers and remote access servers (RAS) on user computers as per established standards and guidelines.
* Monitored day-to-day activities of the Network Operating Center (NOC), collated daily statistics, produced reports and contributed to continual improvement of processes whilst adhering to applicable company policies and procedures.
* Ensured optimum performance and availability to end users of communication networks and systems by recommending upgrades, patches and new applications/equipment, troubleshooting network performance issues and providing technical assistance to users.
* Analyzed technical needs of clients and designed, tested, implemented and maintained software systems.
* Coordinated client approvals, designed solutions based on agreed specifications for system design and development, coordinated testing and debugging of applications to ensure productive use by customers.
* Provided technical support in responding to technical queries, troubleshooting and resolving problems related to hardware, software and network operations.
* Maintained and updated logs to monitor status of user problems/requests and produced statistical reports for the higher management.
* Tracked latest technological advancements and utilized potential technologies to meet specific needs of clients.
Improve your English and Technical skills. Being ready for work field. Focus on the latest technologies.
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