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Bilal Bajwa, CEO & Founder OLX Pakistan

Bilal Bajwa

CEO & Founder OLX Pakistan·OLX

United Arab Emirates

Master's degree, MBA

Work experience

Total years of experience: 14 years, 2 months

CEO & Founder OLX Pakistan

January 2016 - July 2020

OLX

United Arab Emirates

January 2016 - July 2020

- Built the #1 marketplace and the largest online platform in Pakistan with 900 million page views, 10 million MAUs, 950, 000 DAUs, and 40, 000 daily new listings within 3 years of launch
- Established operations in 3 cities (Lahore, Karachi & Islamabad) consisting of 100 people across BI, marketing, sales, customer support, finance and HR
- Achieved industry leadership position (top 2) in Real Estate, Autos, and Mobiles by implementing data driven marketing tactics backed by smart partnership with key players in each category
- Created a nationally beloved and recognized brand which ranks #14 in google search queries and has 3.8M social media fans in Pakistan with a 3 people marketing team and limited budget

Company industry:
Internet & E-commerce
Job role:
Management

Chief Operating Officer & Chief Product Officer

June 2014 - July 2020

dubizzle (An OLX Company)

United Arab Emirates

June 2014 - July 2020

- Increased online revenues by 10X within 2years by developing a strong suite of monetization products, creating new business verticals, and implementing better pricing mechanism which led to more paid users as well as improved customer lifetime value
- Doubled online user retention from 13% to 25% by optimizing customer life-cycle management practices and increasing mobile adoption from less than 5% to > 50%
- Redesigned internal processes, strengthened existing teams, and built new functional capabilities which were missing at dubizzle prior to my joining. Led a 120 people team of product managers, engineers, designers, SEO, and performance marketing specialists that managed end-to-end multi-platform delivery for all MENA countries
- Modernized the web and app designs, with the goal of improving user experience, by integrating best-in-class analytics, design, and user research principles into the product development cycle
- Key member of the OLX regional leadership team responsible for the multi-year business transformation journey that resulted in two of the largest successful exits in the MENA region

Company industry:
Internet & E-commerce
Job role:
Management

General Manager

June 2009 - June 2014

Zynga

California, United States

June 2009 - June 2014

- Led 5 industry leading game studios including FrontierVille, ChefVille, CastleVille, and Hidden Chronicles. Responsible for P&L, strategy and roadmap of platforms with over 30 million MAUs, $200 million annual revenues, and 50% profitability
- Managed end-to-end operations of new and existing franchises with 200 people in San Francisco, Los Angeles and Eugene
- Hired and scaled several product teams in Zynga Poker, Cafe World, and FrontierVille. Trained product managers on analysis, feature development, and running live operations
- Developed the product strategy and roadmap for one of the most content-heavy game in the company with daily revenues of $1 million and user engagement of 83%
- Led the turnaround of an underperforming game by redesigning product processes and changing content cadence which increased revenues by 5x and revenue per user by 20x in one year
- Authored several revenue playbooks for the company that later became industry best practices. Received Zynga rock star award and product management mastery award

Company industry:
Video Gaming
Job role:
Management

Management Consultant

June 2006 - June 2009

ZS Associates

California, United States

June 2006 - June 2009

- Assessed market opportunity for a new pharma product and helped grow sales to $250 million through long term consulting engagements
- Developed market research for a product with $2 billion annual sales. Identified sales opportunities during the buying process that helped boost revenues
- Conducted organizational effectiveness study for an apparel company with declining sales. Identified new opportunities worth >$100 million and reorganized the sales team to penetrate new market segments
- Advised a leading Asian electronics conglomerate in the acquisition of a US company. Analyzed key distribution and go-to-market opportunities to recommend the best market entry plan

Company industry:
Business Consultancy Services
Job role:
Consulting

Education

University of California at Berkeley

May 2006

May 2006

Master's degree, MBA

United States

University of Texas at Austin

May 2000

May 2000

Bachelor's degree, Economics

United States

GPA (point): 3.7 out of 4

GPA (point): 3.7 out of 4

B.A in Economics

University of Texas at Austin

May 2000

May 2000

Bachelor's degree, MIS

United States

GPA (point): 3.7 out of 4

GPA (point): 3.7 out of 4

B.B.A in MIS

Skills

Roadmap
Expert
Roadmap
Expert
IT Management
Expert
IT Management
Expert
B2B eCommerce
Expert
B2B eCommerce
Expert
Analytics
Expert
Analytics
Expert
Product Management
Expert
Product Management
Expert
MARKETING
Expert
MARKETING
Expert
SALES
Expert
SALES
Expert
CONSULTING
Expert
CONSULTING
Expert
ELECTRONICS
Expert
ELECTRONICS
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MARKET RESEARCH
Expert
MARKET RESEARCH
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
BUSINESS INTELLIGENCE
Expert
BUSINESS INTELLIGENCE
Expert
BUDGETING
Expert
BUDGETING
Expert

Languages

English
Native Speaker
Hindi
Expert
Urdu
Native Speaker