System Administrator
SHERBINY
Total years of experience :9 years, 10 Months
Sherbiny A family-owned organization, built on principles of trust and transparency, integrity and innovation. Sherbiny is
renowned for the development of world-class technologies, market-leading products, solutions, and outstanding service benefiting customers in Saudi Arabia, the GCC region, and Central-Eastern Europe. The Sherbiny array of expertise is delivered through five divisions: Commerce, Industrial
Services, Systems Integration, Environmental Solutions, and Engineering Services. . My job profile is Maintaining of Network includes Hardware Problems (Desktop, Laptop, Servers ), Creating users
and security management, Email Setup, File Server, Print Servers Management includes
Troubleshooting print queues + Monitoring file and Network Printer, Assisted in troubleshooting
user problems relating to Operating System issues ( Win XP, Vista, and Window 7, windows 10), Network Connectivity, TCP/IP configuration, upgrades and Internet connectivity, Responds to calls coming in to Technical Support and assist by providing a first line and second line service support
for handling problems from different Location, Resolve user concerns with applications problem through remotely from different area’s, Installing, maintains, and troubleshoot desktop hardware
and software, including computers, laptops, printers, and other network devices and peripherals.CCTV / DVR monitoring and troubleshooting
January 2010 to 2013:-Working as IT Support in Othman Rashid Al-othman (ORA) Group of
company K.S.A, Gulf, Middle in Saudi Arabia Servers on windows platform connected to
centralized administration under one domain and one physical sites . My job profile was
Maintaining of Network includes Hardware Problems (Desktop, Laptop, Servers ) Creating users
and security management, Using Kerio for Email Server, File Server, Trent Micro, Magic Info
Server (LFD). Installing and configuring computer hardware, software, systems, networks, printers
and scanners. ... Providing technical support across the company (this may be in person or over the
phone) Setting up accounts for new users. Repairing and replacing equipment as necessary.