Bilal Malass

- Successfully developed a new HELPDESK platform for PPMF by using MS
PowerApp and List, that raised the team efficiency and productivity to 96%.
• Introduced Performance Talent Card for HR Division.
• Successfully developed assessment tools to quantitatively assess staff based on
PPMF holistic assessment dimensions, that minimized the subjective inputs to
25%
• Managed all cleansing activities applied on PPMF stages, where data accuracy
was raised to 95%.
• Managed PPMF annual communication and training campaigns covering around
5000 employees, where the awareness level was achieved by 87% and raised to
93%.
• Managed and ran a new calibration approach across the company.
• Managed company bonus preparation, cleansing, and analysis, that ensured the
accuracy of outputs to be 97%.
• Managed PPMF grievances preparation, data gathering, records analysis, and
committee meetings.
• Contributed as one of PPMF grievances committee members to study staff
grievances, manage conflicts, set recommendations.
• Managed the new PPMF platform (SuccessFactors) in Goals Management
Module and Performance Management Module.
• Managed team Interpersonal Development Plan (IDP).
• Successfully drove motivationally my team to work on their self-development
and accomplish their initiatives, that earned the benefits and advantage for the
department and the division (e.g. PPMF KPIs Library HELPDESK Platform, PPMF
Dashboards Transformation to PowerBI, and Re-engineering Departments
Workflows).
• Managed quality check activities applied on PPMF stages outputs (98%
achieved quality level).

- Prepared technical reports for department projects related to determining
performance management development.
• Prepared executive reports.
• Prepared department annual achievement reports.
• Developed SAUDIA generic competencies dictionary.
• Managed department administration part.
• Represented the department as SME in Tawasol project.
• Worked as a qualified internal auditor for ISO 9001:2008.
• Successfully completed department competencies framework projects.
• Applied data cleansing on Succession Planning project data sets to ensure its
efficiency and effectiveness.
• Successfully conducted ADAA awareness campaign for all staff levels.
• Successfully managed ADAA training campaign.
• Successfully prepared ADAA project charter and plan as one of SAUDIA strategic
initiative as per Boston Consultancy Group (BCG) guidelines.
• Periodically monitored ADAA initiative completion progress.
• Successfully kicked off ADAA in 2016 as the first performance management
program built by SAUDIA.

- Contributed to data gathering for SEC engineering department.
• Prepared technical reports for materials inventories.
• Applied statistical analysis on Jeddah inventories.
• Reviewed SEC 3rd parties agents contracts.