Property Consultant
Damac
Total years of experience :9 years, 2 Months
Selling off-Plan & Ready Projects to high net worth clients in a target driven environment.
Researching prospects, obtain leads, and develop new business opportunities in order to close deals on the day by maintaining high level customer service.
Capture leads and prospects and maintain a database & ensure sales orders are created in Oracle and all milestones updated for all deals closed.
Business Development, Managing Key Relations with Bankers, Real Estate Agents, and Commercial & Financial Brokers.
Providing effective service delivery, through liaising with external & internal departments such as the Land Department, third party banks, Risk Management, insuring that the complete process from purchase to property handover goes smoothly as per clients’ requirements, and company’s policy guidelines.
Providing clear information to customers and ensuring that they fully understand the product. Ensuring consistent and transparent disclosures of fees, charges and risks associated with the investment projects.
Event Management / Project Launches:
Representing the company during exhibitions, sales & project launches events, and shows where the company is participating.
Worked alongside the group CEO to manage distribution, franchising & licensing, e-commerce, and retail in the sectors of sports, life style, fashion and amusement in UAE & the Middle East.
Results over 1year period:
Managed three different companies with five direct reports and a budget of $2 million & managed operations of the flagship retail store.
Developed business by securing Exclusive Middle East distribution contracts with 30 leading UFC combat & mixed martial arts brands like Hayabusa, Fairtex, Tapout, and Venum etc. in the Middle East.
Created new distribution accounts and developed business by securing business deals with Jordan, Kuwait, Oman, Lebanon and Saudi companies.
Increased profits by > 20% in first three months, reduced cost of goods sold > 15% by negotiating better freight rates and implementing control procedures for purchasing products which boosted consumer division operating margin to 9.4% from original 5.6% by effective operations.
Implemented strategy and system to control the inventory and competitive advantage strategies to sustain the market.
Personal Initiatives:
Launched the first complete MMA brand of Middle East and secured a 3 year sponsorship and marketing contract with the Al Batal Reality show first season aired on Fox International between April-August 2013.
Worked on the negotiation strategy to secure license rights of leading European Life Style Brand “Freddy SPA”, the first Middle East store scheduled to be opened in Sunset Mall Dubai in 2014.
Lead the process of planning to launch UAE’s first Urban Street Wear Stores “LA RAGS & MIRABELLA” planned for opening at the end of 2014.
Working closely to the Sales Director in an entrepreneurial environment and managed a client portfolio of key corporate and retail accounts for the East Anglia Region. Dealing with leading Consumer Electronics brands like Apple, Panasonic, Sony, Samsung etc.
Results over 5.5 year Period:
Handled all corporate and retail accounts in the East England Region and secured corporate deals with local councils, housing associations and contractors to increase sales to GBP 6 Million within the first year.
Conducted a market study and analysis to gain strong knowledge and understanding of brand and products. Participated in regional High Tech shows across the UK to represent the company.
Attended professional development, team building and sales training events including performance monitoring of account executives and account teams.
Managed budgets and administration to oversee existing campaigns to grow key accounts. Delivered ongoing market analysis and assessment of competitors. Retained accounts through the development of strong relationships with key decision makers.
Project managing campaigns; developing time tables and setting deadlines for clients and the technical team. Conducting “needs analysis” for clients and providing formal quotations and statement of work.
Played key role in supply chain, logistics and warehousing to maintain control on cost and inventory. Knowledge of managing returns and rejections professionally & promptly with suppliers.
Personal Achievements:
Successfully managed operations of 35 regional retail store accounts and implemented an effective sales and revenue strategy.
Pitched& closed new business deals with the corporate clients like ESSEX & NORFOLK Police headquarters, Essex County Council, football clubs like West Ham, Southend, Ipswich, Colchester and Chelmsford.
Assisted the General Manager and achieved sales and revenue targets by taking care of the entire Brown & Grey goods section. Having overall accountability for growing the sales and profitability throughout each area of the store.
Results over 2 year period:
Managed a team of 35 people and increased the revenue of brown & grey goods by 18%.
Maintained personnel structure and staffing level to accomplish the distribution tasks.
Identified discrepancies with incoming loads and worked with individual associates, vendors and customers service for resolution.
Supervised inventory control department and associates and monitor to reduce irregularities in paperwork flow and consolidation of product. Collaborated with other department heads to improve production reach target sales.
Identified requirements and suggested changes to general manager on the procedure of functional area to manage financial and department administration duties to deliver high levels of customer support.
Maintained high standards of merchandising and section display to encourage customers in purchasing.
Attended several coaching, mentoring and training seminars and sessions to increase professional development.
Personal Achievements:
Contributed in a 15% growth in year to year department sales & increased sales conversion from 26% to 43%.
Reduced aged stock level from 8% to 2% within first quarter to make room for new lines.
MBA- Major in General Management
Edexcel Higher National Diploma & professional training in Advance Professional Development, Strategic Management, Human Resource Management, Marketing Management, Leadership, Financial Management, Project Management, Change Management & Communication Strategy
NVQ in Retail, Customer Service & Commercial Management
