BILAL SALEH

• Monitor receivables, lease aging, and operational expenses to ensure cash flow stability.
• Manage tenant relationships and resolve operational and contractual issues.
• Prepare and present periodic operational and financial performance reports.
• Coordinate with Finance, HR, and Procurement departments to ensure operational alignment.

• Developed IT policies, procedures, and departmental manuals.
• Provided technical and operational support to management.
• Maintained network documentation and system diagrams using MS Visio.
• Assisted in contract preparation, correspondence, and operational reporting.

• Managed multiple government service contracts and monitored receivables and OPEX.
• Developed and implemented operational policies and procedures aligned with corporate
standards.
• Supervised project managers and assistant managers across various service lines.
• Maintained client relationships and resolved escalated operational issues.
• Oversaw workshop maintenance and asset utilization.
• Delivered regular operational and financial performance reports to management.

• Managed property service requests and ensured timely maintenance response.
• Monitored contractors performance and service quality across properties.
• Established operational policies and procedures.
• Maintained tenant relations and handled conflict resolution.

• Monitor receivables, Services Contracts & OPEX.
• Setup operational policies and procedures meeting corporate requirements.
• Monitor all projects and different types of services along with the project managers and assistant managers.
• Liaise with all departments (Finance, HR and Procurement)
• Oversee workshop maintenance related issues.
• Manage Tenants relationships and resolve conflicts if any.
• Reporting Operational & Financial performance regularly.

• Led operations across multiple service projects with full responsibility for OPEX and receivables.
• Implemented operational policies, procedures, and performance controls.
• Coordinated with Finance, HR, and Procurement departments.
• Supervised workshop maintenance operations and tenant relations.
• Prepared and presented operational and financial reports.

• Managed receivables, lease aging, and operating expenses for a diversified property portfolio.
• Achieved revenue growth and reduced operating expenses through cost control initiatives.
• Supervised maintenance teams and contractor performance.
• Prepared detailed reports including cash flow, rent collection, delinquency, and market rent
analysis.
• Supported financial planning through budgeting, forecasting, and variance analysis.
• Oversaw implementation and daily operations of real estate IT applications.

• Managed a portfolio of 16 properties covering operations, leasing, and tenant services.
• Monitored rent collection, receivables, and operating expenses.
• Prepared operational, legal, vacancy, budgeting, and financial reports.
• Supported ERP implementation (Oracle-based), including user documentation and training.
• Coordinated leasing, marketing, contract preparation, and maintenance supervision.

• Created & designed IT departmental manual and improved the overall IT policies, standards & procedures and assured the compliance of systems and users.
• Installed & configured LANs (Components & Client / Server Software).
• Windows active directory configuration & administration and applying appropriate security policies and Group Policy Objects (GPOs).
• Assisted in the inventory management and purchase of software licenses, software, hardware, and other IT supplies.
• Collaborated with the global team to resolve IT support issues.
• Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs.
• Handled user accounts, permissions, and assisted users in resolving their experienced problems.
• Recommended changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Prepared real estate correspondences, legal documents & contracts from rough draft.
• Direct support to the Operations Manager in the daily operations issues such as gathering requested data on short notice such as lease terms and conditions, maintenance status and others.

• Installed and configured networks and client/server systems.
• Prepared technical proposals and resolved escalated client issues.
• Delivered high-success-rate troubleshooting for hardware and network issues.

• Participated in Ministry of Interior IT projects.
• Installed and configured LAN environments.
• Resolved end-user hardware, software, and network issues.
• Designed network diagrams and supervised technical staff.