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تم إلغاء حظر المستخدم بنجاح
بلال صالح, Operations Manager

بلال صالح

Operations Manager·Building & Contracting Co.

الكويت

بكالوريوس, Computer Engineering

الخبرة العملية

مجموع سنوات الخبرة: 22 سنوات, 2 أشهر

Operations Manager

فبراير 2025 - حتى الآن

Building & Contracting Co.

الكويت، الكويت

فبراير 2025 - حتى الآن

• Monitor receivables, lease aging, and operational expenses to ensure cash flow stability.
• Manage tenant relationships and resolve operational and contractual issues.
• Prepare and present periodic operational and financial performance reports.
• Coordinate with Finance, HR, and Procurement departments to ensure operational alignment.

مجال الشركة:
البناء والتشييد

Operations Coordinator & IT Support

مارس 2006 - مايو 2026

Action Real Estate Company

الكويت، الكويت

مارس 2006 - مايو 2026

• Developed IT policies, procedures, and departmental manuals.
• Provided technical and operational support to management.
• Maintained network documentation and system diagrams using MS Visio.
• Assisted in contract preparation, correspondence, and operational reporting.

مجال الشركة:
العقارات

Operations Manager – Government Projects

مارس 2023 - أغسطس 2024

CARE for Buildings & Cities Cleaning Co.

الكويت، الكويت

مارس 2023 - أغسطس 2024

• Managed multiple government service contracts and monitored receivables and OPEX.
• Developed and implemented operational policies and procedures aligned with corporate
standards.
• Supervised project managers and assistant managers across various service lines.
• Maintained client relationships and resolved escalated operational issues.
• Oversaw workshop maintenance and asset utilization.
• Delivered regular operational and financial performance reports to management.

مجال الشركة:
إدارة الممتلكات والمرافق

Properties Manager

يناير 2021 - يونيو 2022

AMLAK Capital United Real Estate Company

الكويت، الكويت

يناير 2021 - يونيو 2022

• Managed property service requests and ensured timely maintenance response.
• Monitored contractors performance and service quality across properties.
• Established operational policies and procedures.
• Maintained tenant relations and handled conflict resolution.

مجال الشركة:
العقارات

Head of Operations

سبتمبر 2020 - يناير 2021

Marafies Kuwaitia General Trading & Contracting

الكويت، الكويت

سبتمبر 2020 - يناير 2021

• Monitor receivables, Services Contracts & OPEX.
• Setup operational policies and procedures meeting corporate requirements.
• Monitor all projects and different types of services along with the project managers and assistant managers.
• Liaise with all departments (Finance, HR and Procurement)
• Oversee workshop maintenance related issues.
• Manage Tenants relationships and resolve conflicts if any.
• Reporting Operational & Financial performance regularly.

مجال الشركة:
الاستعانة بالمصادر الخارجية للعمليات التجارية

Head of Operations

سبتمبر 2020 - يناير 2021

Marafie Kuwaitia General Trading & Contracting

الكويت، الكويت

سبتمبر 2020 - يناير 2021

• Led operations across multiple service projects with full responsibility for OPEX and receivables.
• Implemented operational policies, procedures, and performance controls.
• Coordinated with Finance, HR, and Procurement departments.
• Supervised workshop maintenance operations and tenant relations.
• Prepared and presented operational and financial reports.

مجال الشركة:
الاستعانة بالمصادر الخارجية للعمليات التجارية

Properties Operations Manager

أكتوبر 2013 - مايو 2019

Al Wazzan Regional Company

الكويت، الكويت

أكتوبر 2013 - مايو 2019

• Managed receivables, lease aging, and operating expenses for a diversified property portfolio.
• Achieved revenue growth and reduced operating expenses through cost control initiatives.
• Supervised maintenance teams and contractor performance.
• Prepared detailed reports including cash flow, rent collection, delinquency, and market rent
analysis.
• Supported financial planning through budgeting, forecasting, and variance analysis.
• Oversaw implementation and daily operations of real estate IT applications.

مجال الشركة:
المطاعم وخدمات الطعام

Deputy Operations Manager

يونيو 2009 - يونيو 2012

Action Real Estate Company

الكويت، الكويت

يونيو 2009 - يونيو 2012

• Managed a portfolio of 16 properties covering operations, leasing, and tenant services.
• Monitored rent collection, receivables, and operating expenses.
• Prepared operational, legal, vacancy, budgeting, and financial reports.
• Supported ERP implementation (Oracle-based), including user documentation and training.
• Coordinated leasing, marketing, contract preparation, and maintenance supervision.

مجال الشركة:
العقارات

Operations Coordinator

مارس 2006 - مايو 2009

Action Real Estate Company

الكويت، الكويت

مارس 2006 - مايو 2009

• Created & designed IT departmental manual and improved the overall IT policies, standards & procedures and assured the compliance of systems and users.
• Installed & configured LANs (Components & Client / Server Software).
• Windows active directory configuration & administration and applying appropriate security policies and Group Policy Objects (GPOs).
• Assisted in the inventory management and purchase of software licenses, software, hardware, and other IT supplies.
• Collaborated with the global team to resolve IT support issues.
• Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs.
• Handled user accounts, permissions, and assisted users in resolving their experienced problems.
• Recommended changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Prepared real estate correspondences, legal documents & contracts from rough draft.
• Direct support to the Operations Manager in the daily operations issues such as gathering requested data on short notice such as lease terms and conditions, maintenance status and others.

مجال الشركة:
العقارات

Technical Support Engineer

ديسمبر 2004 - فبراير 2006

Digital Wallet Company

عمان، الأردن

ديسمبر 2004 - فبراير 2006

• Installed and configured networks and client/server systems.
• Prepared technical proposals and resolved escalated client issues.
• Delivered high-success-rate troubleshooting for hardware and network issues.

مجال الشركة:
خدمات تكنولوجيا المعلومات

Technical Support Engineer

فبراير 2004 - سبتمبر 2004

The Information Centre Co.

الكويت، الكويت

فبراير 2004 - سبتمبر 2004

• Participated in Ministry of Interior IT projects.
• Installed and configured LAN environments.
• Resolved end-user hardware, software, and network issues.
• Designed network diagrams and supervised technical staff.

مجال الشركة:
خدمات تكنولوجيا المعلومات

التعليم

Eastern Mediterranean University

يناير 2002

يناير 2002

بكالوريوس، Computer Engineering

قبرص

Skills

Property Management Systems
Expert
Property Management Systems
Expert
Budgeting
Expert
Budgeting
Expert
Properties & Facilities Management
Expert
Properties & Facilities Management
Expert
Ms Visio
Expert
Ms Visio
Expert
Analysis
Expert
Analysis
Expert
Maintenance Management
Intermediate
Maintenance Management
Intermediate
Customer Service
Expert
Customer Service
Expert
Administration
Expert
Administration
Expert
Facility Management
Intermediate
Facility Management
Intermediate
Operations Management
Expert
Operations Management
Expert
PROPERTY MANAGEMENT
Expert
PROPERTY MANAGEMENT
Expert
CREDIT FACILITIES
Intermediate
CREDIT FACILITIES
Intermediate
LEASE CONTRACTS
Intermediate
LEASE CONTRACTS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
RECEIVABLES
Expert
RECEIVABLES
Expert
FORECASTING
Expert
FORECASTING
Expert
OPERATING EXPENSE
Expert
OPERATING EXPENSE
Expert
RENT COLLECTION
Expert
RENT COLLECTION
Expert
SCHEDULING
Expert
SCHEDULING
Expert
ACTIVE DIRECTORY
Expert
ACTIVE DIRECTORY
Expert
EXPENSE REPORTS
Expert
EXPENSE REPORTS
Expert
MS Office
Expert
MS Office
Expert
MS Visio
Intermediate
MS Visio
Intermediate
Real Estate Management Systems
Expert
Real Estate Management Systems
Expert
MS Project
Intermediate
MS Project
Intermediate
Properties & Facilities Management
Expert
Properties & Facilities Management
Expert
Leasing & Contracting
Expert
Leasing & Contracting
Expert
Tenants & Vendor Management
Expert
Tenants & Vendor Management
Expert
Problem Solving
Intermediate
Problem Solving
Intermediate
Property Management Systems
Expert
Property Management Systems
Expert
Budgeting
Expert
Budgeting
Expert
Analysis
Expert
Analysis
Expert
COST MANAGEMENT
Intermediate
COST MANAGEMENT
Intermediate
FINANCIAL CONTROLS
Intermediate
FINANCIAL CONTROLS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate

اللغات

العربية

متمرّس

الانجليزية

متمرّس

التركية

مبتدئ

العضويات

Jordan Engineers Association

Member

February 2003

التدريب و الشهادات

الشهادات
Certificate of Completion
Infocenter Institute
May 2012 - Jun 2012
Certificate of Achievement
Infocenter Institute
Jul 2008 - Jul 2008