Mohammed Ghanem

• Answer, screen and transfer inbound phone calls.
• General clerical duties including photocopying, fax and mailing.
• Maintain electronic and hard copy filing system.
• Retrieve documents from filing system.
• Handle requests for information and data.
• Resolve administrative problems and inquiries.
• Prepare written responses to routine enquiries.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Issue Visas, Work permit, civil id and driving license.
• Issue Salary Certificates, All kind of books that enquires from the company.
• Medical Check, Fingerprint - preparing the book -preparing appointment.
• Manage administrative tasks and make sure that they are completed within the agreed time.
• Perform other administrative support functions for managers, and staff, in short time.
• To process all pertinent documents in reference to the criteria of immigration office, ministry of social affairs, ministry of foreign affairs in compliance with the laws and regulations.
• Prepare and process applications related to work permits, employee visas etc. in social affairs office as well as prepare on-line applications of immigration in compliance with Kuwait laws and regulations.
• Coordinate employment / visit visas and health cards issuance.
• follow-up on residences renewal on time.
• Submit weekly updates to Admin Officer on visa status (with visa tracing system).
• Remind for Employee Passport renewal.
• Keep records of personnel for visas, passports, civil ID, and other important documents.
• Update & communicate all new laws or rules issued by Government.
• Up to date with changes in legislation and current affairs.
• Maintain absolute confidentiality of records.
• Perform other tasks related as delegated by superior.

• Answer, screen and transfer inbound phone calls.
• General clerical duties including photocopying, fax and mailing.
• Maintain electronic and hard copy filing system.
• Retrieve documents from filing system.
• Handle requests for information and data.
• Resolve administrative problems and inquiries.
• Prepare written responses to routine enquiries.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Effective planning and organizational skills; detail-oriented and deadline driven
• Well-developed communication skills demonstrated through extensive customer service, answering multi-line phones, preparing reports and documentation, as well as achieving positive interaction with individuals at all levels
• Expertise in business administration, recordkeeping, planning, policies, procedures, researching, scheduling, and related responsibilities to ensure productive operations
• Work well independently and as part of a team; solid work ethic
• Fast learner; quickly incorporate and implement new procedures