HR Operations Officer
JENAAN INVESTMENT
Total years of experience :15 years, 5 Months
• Responsible to facilitate an exceptional first-day employee experience, and provide support to the business on an on-boarding process that builds employee engagement and fosters an effective, smooth transition into the organization. Continually assess orientation and on-boarding programs and processes, and recommendations for enhancement.
• Ensure employees’ salaries, overtime allowances and deductions are accurately processed by the end of each month using HRIS software.
• Respond professionally and with discretion to direct payroll queries, providing help and support, taking ownership of the issue where necessary.
• Provide consultative services to team members at all levels within the organization by effectively supporting employees and managers through various HR matters, process questions and policy interpretation with accuracy and efficiency.
• Responsible to integrate and automate HR Operation policies and processes online in the HRIS software and handle entire employee life cycle.
• Promote a positive work environment and execute on strategies that build and enhance corporate culture, which may include the planning and management of team member networking events, training sessions, employee gatherings, employee recognition programs and team building activities.
• Support and assist employees in interpreting and resolving their complaints and concerns. Answering employee questions and addressing employee concerns with company.
• Act with independence for any HR-related questions regarding benefits, HR policy interpretation, employee reviews, disciplinary actions and other topics.
• Responsible to adhere to health and safety standards as per UAE law through regular training programs and conduct inspection at various work site and accommodation through our third-party vendor.
• Partner with business and VP-HR & Admin on the Annual Performance Management cycle, which may include employee communications, calculation of scores, analysis and timely follow-up in order to ensure that all milestones occur according to the defined performance management timelines.
• Policy formulation for a wide span of human resources related activities including, job evaluation, compensation and benefits, time and attendance, leave management, business travel, separation, recruitment and staff development.
• Responsible to maintain employee-related databases, leaves and attendance. Prepares periodic reports such as headcount, attrition, time and attendance reports, violations reports and business travel per diem.
• Assist with special projects and deliverable, which include assignments such as, training need analysis, annual leave planner, change management, designing organizational structure, designing job description, bench-marking employees’ s salary and other staff developmental initiatives in support of the business.
A. Recruitment and Selection
Execute manpower planning and budgeting to have a road-map for recruitment assignments.
Selection of right candidate based on the business requirements.
Keeping a track of the visa receipts from different consultancies across global and ensure smooth landing for the new candidates.
Design and conduct the induction and employee orientation process.
Have an updated repository of Job Descriptions for all departments in the organization along with measurable performance indicators for each role in order to improve the organization overall performance.
Responsible for employees’ passport custody.
B. HR Operations
Working closely with the PRO team for issuing residential visa, medicals, emirates id creation, visa cancellation, handling the absconding cases on timely manner.
Conduct HR Investigations and respond to employee grievances to ensure they are resolved in compliance with the company policies and procedures.
Responsible to maintain employee files as per the Ministry of Labor’s guideline in hardcopy and softcopy.
Incharge to prepare monthly payroll and all employee-related financial transactions such as leave salaries, gratuity, final settlement, in compliance with the company policies and UAE Labour Law.
Work out reward and recognition program for the blue collar and white collar staffs.
Recommend improvements to the day-to-day processes to streamline
HR Operations in an efficient and effective manner ensuring satisfactory services at all times.
C. Administration and Health Safety Environment
Responsible to review the monthly consumption of stationery and housekeeping in the head office and site offices.
Approving the monthly stationery requirement via HRIS software.
Monthly review of the admin staffs and strives for improvement.
Implementation of HSE policies and inducting the team about it.
(A)HR Operations, India
• Assured maintenance of all company HR policies, processes and procedures.
• Looked after documentation of attendance, timekeeping records and payroll data.
• Maintained all employee records like employment form, hires, promotions, transfer, performance reviews, terminations, insurance coverage and provident funds.
• Assisted with the recruitment process for attracting required talent for manning various positions.
• Advise managers and employees on the interpretation of human resources policies, compensation and benefit programs.
• Co-ordinate employee performance appraisal programs and ensured the appraisal rating is matching the organization standards.
• Contributed to the development and implementation of HR strategies and assured effectiveness of all policies and processes in meeting company objectives.
• Built awareness of the company vision, mission, goals and objectives among employees.
• Enhanced inter-departmental coordination and cooperation by arranging periodic activities and sessions.
Prepared job category, job descriptions, salary benchmarking and competency.
• Managed the employee benefit and health and safety practices and recommend changes or modifications to existing policies/programs namely health insurance, health and safety within the organization
• Prepare employees' compensation by the end of each month using payroll software
• Provides payroll information by answering questions and requests.
(B) Business Partnering for PAN-India Sales and Backend
• Strengthened the relationships between functional departments, which made the HR function act as a business partner in the process of development, staffing and employee relations.
• Attending the Sales and Backend meetings.
• Driving organizational values by establishing and implementing Change Management processes.
• Handling sensitive sales issues.
• Actively involved in the sales and backend process and giving HR inputs.
• Formulating platform for the team to sharing and communications: Round table
• Sharing inputs for formulation of the sales policy.
• Working closely with the General Manager for formulation KPI's for the team's in order improve overall performance and identify the training areas.
Recruitment of frontline & middle management sales.
Prepared job category, job descriptions, salary benchmarking and competency.
Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks.
Draft professional employee handbook containing all HR policies and procedures.
Ensure on-boarding checklist is completed and processed.
Explaining human resources policies, procedures, laws, and standards to new and existing employees.
Maintain employee files and build archive as per ISO standard.
Draft communication plan for HR related activities and initiatives.
Draft HR policies and processes for PAN India.
Draft incentive plans for sales and customer service employees.
Partner with Business in goal setting, managing performance and support capability building.
Handle employee separation and final settlements.
Prepare employees' compensation by the end of each month using payroll software.
Responsible for the coordination with the consultants for the interviews and taking the first round of interview.
Searching the candidates in the job portals and lining up the interviews.
Co-ordinating with the departmental head for the final round of Interview and for the selection.
Preparing the appointment letter for the selected candidate and follow up till they join.
Completing the joining formalities of new joinees.
Co-ordinating with the colleges for the campus recruitments and doing campus interviews.
Induction of the new joinees
Maintaining the employee database sheet.
Maintaining the leave records and late coming of the employees.
Conducting employee engagement activities.
Co-ordinating for trainings and other events.
Responsible for exit formalities and preparing the final settlements.
Running payroll via HRIS software
Managing Statutory matters (PF and ESIC)
Implementation of HRIS and data integration.
Single Point of Contact person for all the HRIS software connected issues
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