بينود ثابا ماغار, Customer Service Representative, Server and Cashier

بينود ثابا ماغار

Customer Service Representative, Server and Cashier

M. H. Alshaya Company

البلد
الإمارات العربية المتحدة - دبي
التعليم
الثانوية العامة أو ما يعادلها, Management
الخبرات
7 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 9 أشهر

Customer Service Representative, Server and Cashier في M. H. Alshaya Company
  • الإمارات العربية المتحدة - أبو ظبي
  • سبتمبر 2019 إلى مايو 2020

Texas Roadhouse - Galleria Mall, Abu Dhabi, UAE
- Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Customer Service Agent في Qatar Aviation Services
  • قطر - الدوحة
  • يونيو 2016 إلى يوليو 2017

Responsible to provide wheelchair assistance to passengers with Special needs, assist passengers at baggage screening area and check-in counter and provide paid porter age service to passengers at arrivals and departure in accordance to the Standard Operating procedure (SOP).

Disembarking passengers requiring special assistance are serviced and/or escorted to the arrival hall and cleared through all immigration, baggage claims (if any) and customs formalities

Operations Officer في World Security
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2009 إلى يوليو 2015

Job Title : Operations Officer - Cash & Valuable in Transit (CVIT) Department
Company : World Security (a Subsidiary of Dubai World) - Dubai, U.A.E
Main purpose of job : To perform general operational duties & maintain day to day administrative services in order to meet legislative requirements.
Reports to : Manager - Cash & Valuable in Transit

 Supervision of operations field staffs & Cash Center Staffs.
 Monitoring & CCTV surveillance of Cash Centre & Armored Vehicles.
 Time to time monitoring of Armored Vehicles through tracking system (GPS).
 Maintain duty rosters and administrative management of CVIT staffs on weekday or off day shifts based on the client needs / requests to meet the operational desires.
 Maintain the cash collection record and bank deposit record in the system as well as filing hard copies
 Verification of monthly summary reports to client and concerned departments.
 Liaise with client for adhoc / on call services and coordinate with the team of the action plan in line with better service and value for the client.
 Manage CVIT vehicles with regards to day-to-day maintenance records both mechanical and security systems and follow up with relevant departments to ensure timely maintenance.
 Prepare and verify the time and attendance records of CVIT staffs and submit to the relevant department.
 Initiating store requisition for replenishing utilities / stationery supplies / uniform & equipment.
 Handle matters related to CVIT staffs such as annual leaves, passport release, certificates, and trainings.
 Preparation of commercial proposal.
 Preparation & coordination for the Tender submission.
 Coordination / follow ups with inter-department.
 Coordinate / follow ups with the Customers & Suppliers.
 Maintain client database.
 Undertaking any other tasks/duties as may be reasonably required.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Management
  • في Caspian Valley College
  • نوفمبر 2006

Completed high school (Grade 12) in management studies

Specialties & Skills

Business Correspondence
MS Office Automation
Office Coordination
Microsoft Office
Ms Office Automation
Administration
Customer Service
Operations / Coordination

اللغات

الانجليزية
متمرّس
الهندية
متمرّس

التدريب و الشهادات

(الشهادة)
تاريخ الدورة:
September 2014
Office Automation Course (الشهادة)
تاريخ الدورة:
April 2004
صالحة لغاية:
May 2004

الهوايات

  • Music, Travel, Sports, movies, adventure, gaming