Binod Thapa Magar, Customer Service Representative, Server and Cashier

Binod Thapa Magar

Customer Service Representative, Server and Cashier

M. H. Alshaya Company

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Etudes secondaires ou équivalent, Management
Expérience
7 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 9 Mois

Customer Service Representative, Server and Cashier à M. H. Alshaya Company
  • Émirats Arabes Unis - Abu Dhabi
  • septembre 2019 à mai 2020

Texas Roadhouse - Galleria Mall, Abu Dhabi, UAE
- Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Customer Service Agent à Qatar Aviation Services
  • Qatar - Doha
  • juin 2016 à juillet 2017

Responsible to provide wheelchair assistance to passengers with Special needs, assist passengers at baggage screening area and check-in counter and provide paid porter age service to passengers at arrivals and departure in accordance to the Standard Operating procedure (SOP).

Disembarking passengers requiring special assistance are serviced and/or escorted to the arrival hall and cleared through all immigration, baggage claims (if any) and customs formalities

Operations Officer à World Security
  • Émirats Arabes Unis - Dubaï
  • octobre 2009 à juillet 2015

Job Title : Operations Officer - Cash & Valuable in Transit (CVIT) Department
Company : World Security (a Subsidiary of Dubai World) - Dubai, U.A.E
Main purpose of job : To perform general operational duties & maintain day to day administrative services in order to meet legislative requirements.
Reports to : Manager - Cash & Valuable in Transit

 Supervision of operations field staffs & Cash Center Staffs.
 Monitoring & CCTV surveillance of Cash Centre & Armored Vehicles.
 Time to time monitoring of Armored Vehicles through tracking system (GPS).
 Maintain duty rosters and administrative management of CVIT staffs on weekday or off day shifts based on the client needs / requests to meet the operational desires.
 Maintain the cash collection record and bank deposit record in the system as well as filing hard copies
 Verification of monthly summary reports to client and concerned departments.
 Liaise with client for adhoc / on call services and coordinate with the team of the action plan in line with better service and value for the client.
 Manage CVIT vehicles with regards to day-to-day maintenance records both mechanical and security systems and follow up with relevant departments to ensure timely maintenance.
 Prepare and verify the time and attendance records of CVIT staffs and submit to the relevant department.
 Initiating store requisition for replenishing utilities / stationery supplies / uniform & equipment.
 Handle matters related to CVIT staffs such as annual leaves, passport release, certificates, and trainings.
 Preparation of commercial proposal.
 Preparation & coordination for the Tender submission.
 Coordination / follow ups with inter-department.
 Coordinate / follow ups with the Customers & Suppliers.
 Maintain client database.
 Undertaking any other tasks/duties as may be reasonably required.

Éducation

Etudes secondaires ou équivalent, Management
  • à Caspian Valley College
  • novembre 2006

Completed high school (Grade 12) in management studies

Specialties & Skills

Business Correspondence
MS Office Automation
Office Coordination
Microsoft Office
Ms Office Automation
Administration
Customer Service
Operations / Coordination

Langues

Anglais
Expert
Hindi
Expert

Formation et Diplômes

(Certificat)
Date de la formation:
September 2014
Office Automation Course (Certificat)
Date de la formation:
April 2004
Valide jusqu'à:
May 2004

Loisirs

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