birender dutt, Multi Unit manager

birender dutt

Multi Unit manager

Yum yum tree food Corp

البلد
الهند - لكنو
التعليم
بكالوريوس, bsc hotel management
الخبرات
11 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 10 أشهر

Multi Unit manager في Yum yum tree food Corp
  • البحرين - المنامة
  • أشغل هذه الوظيفة منذ مارس 2018

• recruiting, training and supervising staff
• agreeing and managing budgets
• planning menus
• ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
• promoting and marketing the business
• overseeing stock levels
• ordering supplies
• producing staff rotas
• handling customer enquiries and complaints
• taking reservations
• greeting and advising customers
• problem solving
• preparing and presenting staffing/sales reports
• keeping statistical and financial records
• assessing and improving profitability
• setting targets
• handling administration and paperwork
• liaising with customers, employees, suppliers, licensing authorities and sales representatives
• making improvements to the running of the business and developing the restaurant.

restaurant manager في al mawarid food company
  • المملكة العربية السعودية - الرياض
  • فبراير 2015 إلى فبراير 2018

Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.Ensures food quality and 100% customer satisfactionEnsures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are metAssists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actionsAssists Restaurant Manager in recruiting, interviewing, and hiring team membersConducts performance appraisals, takes disciplinary action, motivates and trainsEnsures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance programChampions recognition and motivation efforts

duty manager في PVR CINEMAS
  • الهند
  • يوليو 2013 إلى ديسمبر 2014

· Co-ordinates and control the day-to-day operations of Concessions and box office. ·  Maximize profitability with adequate cost control · Local Area Marketing to increase admissions to the cinema.Also to establish PVR, not only as Cinema but as an overall entertainment destination of first choice · Plans and implements the On the Job Training/Operational Training for Duty Officers, in coordination with the training team, for operational efficiency · Ensures redressal of all customer complaints at the cinemas within stipulated timelines.

shift manager في pizza hut
  • الهند - لكنو
  • يوليو 2012 إلى يوليو 2013

· Supervise and co-ordinate activities of staff who prepare and portion food, · Establish work schedule, Ensure food service and quality control, · Supervise and check assembly of trays · Full responsibility for specific financial controls, TM training assignments, and the screening of prospective employees under the direction of the RGM. · Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant. · To operate shift under mandatory SOPs and guidelines of the organization.         SUCCESS INDICATORS   · APC, Up-selling, Suggestive selling targets, COS, COSV performance, Recruitment Readiness of the store. · TMTS scores, 100% expert certification, No. Of cross-trained Team Members. · CMS check scores, CRM scores, CER scores. P/L and budgeted sales figures   WORK ACTIVITIES:   Conduct briefings, share targets & updates with team members. • Assists in management of day-to-day operations by managing labour, counting inventory and       supplies, and developing the restaurant team •Ensures that facility and equipment are maintained to company standards on a day-to-day basis •Supervises others efficiently and coordinates their work •Assists in management of day-to-day operations by scheduling labour, ordering food and supplies, and developing the restaurant team •Ensures health and safety compliances, and company safety and security policies are met  •Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions

الخلفية التعليمية

بكالوريوس, bsc hotel management
  • في amity university
  • مايو 2009

internship 6 months with taj group of hotels

Specialties & Skills

Supplies
Banquets
Service Skills Adept at Silver Service Interactive Skills Interacting with guests confidently alon
diploma in computer application
inventory management
balance score card
team leading
team members turn over

اللغات

الهندية
متمرّس
العربية
متوسط
الانجليزية
متمرّس
الفرنسية
مبتدئ
البنجابية
متوسط
الأوردو
متمرّس

الهوايات

  • Listening to music
    Refreshment