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تم إلغاء حظر المستخدم بنجاح
birender dutt, Multi Unit manager

birender dutt

Multi Unit manager·Yum yum tree food Corp

الهند

بكالوريوس, bsc hotel management

الخبرة العملية

مجموع سنوات الخبرة: 13 سنوات, 10 أشهر

Multi Unit manager

مارس 2018 - حتى الآن

Yum yum tree food Corp

المنامة، البحرين

مارس 2018 - حتى الآن

• recruiting, training and supervising staff
• agreeing and managing budgets
• planning menus
• ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
• promoting and marketing the business
• overseeing stock levels
• ordering supplies
• producing staff rotas
• handling customer enquiries and complaints
• taking reservations
• greeting and advising customers
• problem solving
• preparing and presenting staffing/sales reports
• keeping statistical and financial records
• assessing and improving profitability
• setting targets
• handling administration and paperwork
• liaising with customers, employees, suppliers, licensing authorities and sales representatives
• making improvements to the running of the business and developing the restaurant.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

restaurant manager

فبراير 2015 - فبراير 2018

al mawarid food company

الرياض، المملكة العربية السعودية

فبراير 2015 - فبراير 2018

Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.Ensures food quality and 100% customer satisfactionEnsures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are metAssists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actionsAssists Restaurant Manager in recruiting, interviewing, and hiring team membersConducts performance appraisals, takes disciplinary action, motivates and trainsEnsures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance programChampions recognition and motivation efforts

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

duty manager

يوليو 2013 - ديسمبر 2014

PVR CINEMAS

الهند

يوليو 2013 - ديسمبر 2014

· Co-ordinates and control the day-to-day operations of Concessions and box office. ·  Maximize profitability with adequate cost control · Local Area Marketing to increase admissions to the cinema.Also to establish PVR, not only as Cinema but as an overall entertainment destination of first choice · Plans and implements the On the Job Training/Operational Training for Duty Officers, in coordination with the training team, for operational efficiency · Ensures redressal of all customer complaints at the cinemas within stipulated timelines.

مجال الشركة:
الترفيه
الدور الوظيفي:
الإدارة

shift manager

يوليو 2012 - يوليو 2013

pizza hut

لكنو، الهند

يوليو 2012 - يوليو 2013

· Supervise and co-ordinate activities of staff who prepare and portion food, · Establish work schedule, Ensure food service and quality control, · Supervise and check assembly of trays · Full responsibility for specific financial controls, TM training assignments, and the screening of prospective employees under the direction of the RGM. · Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant. · To operate shift under mandatory SOPs and guidelines of the organization.         SUCCESS INDICATORS   · APC, Up-selling, Suggestive selling targets, COS, COSV performance, Recruitment Readiness of the store. · TMTS scores, 100% expert certification, No. Of cross-trained Team Members. · CMS check scores, CRM scores, CER scores. P/L and budgeted sales figures   WORK ACTIVITIES:   Conduct briefings, share targets & updates with team members. • Assists in management of day-to-day operations by managing labour, counting inventory and       supplies, and developing the restaurant team •Ensures that facility and equipment are maintained to company standards on a day-to-day basis •Supervises others efficiently and coordinates their work •Assists in management of day-to-day operations by scheduling labour, ordering food and supplies, and developing the restaurant team •Ensures health and safety compliances, and company safety and security policies are met  •Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

التعليم

amity university

مايو 2009

مايو 2009

بكالوريوس، bsc hotel management

الهند

المعدل التراكمي (نسبة مئوية): 64%

المعدل التراكمي (نسبة مئوية): 64%

internship 6 months with taj group of hotels

Skills

Banquets
Expert
Banquets
Expert
Hotels
Expert
Hotels
Expert
MIS
Expert
MIS
Expert
Supplies
Expert
Supplies
Expert
Silver
Expert
Silver
Expert
Service Skills Adept at Silver Service Interactive Skills Interacting with guests confidently alon
Expert
Service Skills Adept at Silver Service Interactive Skills Interacting with guests confidently alon
Expert
diploma in computer application
Expert
diploma in computer application
Expert
inventory management
Expert
inventory management
Expert
balance score card
Expert
balance score card
Expert
team leading
Expert
team leading
Expert
team members turn over
Expert
team members turn over
Expert
Silver
Expert
Silver
Expert
Supplies
Expert
Supplies
Expert
MIS
Expert
MIS
Expert
Hotels
Expert
Hotels
Expert
Banquets
Expert
Banquets
Expert

اللغات

الهندية
متمرّس
العربية
متوسط
الانجليزية
متمرّس
الفرنسية
مبتدئ
البنجابية
متوسط
الأوردو
متمرّس

الهوايات

  • Listening to music
    Refreshment