Operation and Sales manager
JCYared
Total years of experience :23 years, 3 Months
Operation and sales manager for steel pipes, mechanical equipment, plastic pipes... for Lebanon, Iraq and Africa. leads the sales and operation teams in Lebanon and abroad toward achieving set objectives
Major Duties:
- Leading the sales teams towards achieving the set financial targets in the area.
- Expand the business opportunities in the MENA region.
- Established the regional platform in Dubai to support the connected countries.
- Set the business plans and the strategies for the region.
- Lobbying with different authorities and the nonprofit organization.
- Represent the company in the different regional high-level forums.
- Full responsibility of the budgets and P&L for the area.
Major Achievements:
- Winning the prize for best performer in EMEA during IMGM Sept. 2016.
- Increased the business turnover by double digits yearly.
- Contributed to the construction of the regional headquarter in Dubai inclusive assembly and service facility according to budget, quality and time frame.
- Enlarged the distributors’ networks in major countries and carried business plans and agreements with them.
- Recruited teams in countries across the Middle East according to approved BPs.
- Motivated existing teams and challenge them by adopting transparent remunerations based on defined KPI’s.
- Promoting potential talents through development plans. Winning many projects in the region in different market segments.
- Support the assembly department and increased the production and awareness for local assembled products.
- Developed marketing plans per country to contribute to the growth of the sales.
Major Duties:
- Initiate new business field: LPG Gas Networking.
- Design, implementation of gas networks for existing and potential developments.
- Leading the sales team toward acquiring new projects.
- Coordinate with the installation and maintenance teams to assure projects delivery according to its time and budget scales, thus maximizing customer satisfaction. Implement after sales service.
Major Achievements:
- Analyzed the Market Behavior (needs and demands) based on which discovered new market opportunities, then, initiated the startup of a new department for LPG heating, with a structured plan of deliverables.
- Simultaneously, penetrated the real estate market and implemented LPG heating in luxurious residential projects.
- Prepared the business plan to launch the new Gas heating department by participating in exhibitions and performing several seminars to consultants, clients and contractors.
- Played an active role in the ISO 9001-2008 license certification
Major Duties:
- Responsible for all new products sales, modernization sales and maintenance renewal contracts of Hitachi elevators and escalators.
- Responsible for the sales of the complementary electromechanical products of the company (Pipes, fittings, low voltage products), handles all the relevant sales forecast, sets, confirms, seek approval and implements sales targets., -
- Team leading toward achieving specific, measurable, accurate, profitable and time framed goals.
Major Achievements:
- Winning new electromechanical product’s dealership to expand the company’s sales activity.
- Secured many important projects in the country such as Pearl Qatar Towers 1, 2, 3, 7, 8, 12, 14 &18, Yohan tower, Barjeel Tower, …
Major Duties of last position:
- Head of the Installation and then modernization Department
- Design, sales and follow up the Mitsubishi elevators new installations and modernization jobs.
- Follow up on maintenance contracts, ensure the customers satisfaction by delivering what they’ve been promised and thriving to exceed their expectations.
- Leading installation and modernization teams toward achieving company goals.
Major Achievements:
- Created and introduced new business opportunity: the modernization department.
- Set all the related procedures and strategies & achieved excellent sales targets results.
Design, sale & installations of warehousing systems. Handles the sales of heavy machinery (excavators, wheel-loaders and forklifts
Sales of Mapei grouts and concrete adhesive products
Thesis: Strategic expansion of Mitsulift in Cyprus, Greece and Syria.