Bishoy Khalil

• Windows Server Administration:
• Expert in the installation and configuration of various Windows Server versions,
ensuring optimal performance and security.
• Configured and managed essential server roles including Active Directory, DNS,
and DHCP to meet organizational requirements.
• Implemented best practices for server roles and feature configuration, ensuring
reliability and compliance with company policies.
• MDT and SCCM Experience:
• Configured and deployed Microsoft Deployment Toolkit (MDT) to automate OS
installations, including creating and modifying complex task sequences.
• Utilized SCCM (System Center Configuration Manager) to configure and debug
task sequences, streamlining the deployment of operating systems across the
network.
• Automated and customized deployments through extensive task sequence
configurations, ensuring smooth and error-free installations.
• Scripting and Automation:
• Developed and managed PowerShell scripts to automate routine tasks, manage
server configurations, and customize deployments, leading to increased
efficiency.
• Proficient in writing batch scripts to handle file operations, backups, and other
administrative tasks, reducing manual interventions and errors.
• Networking:
• Configured network settings, including TCP/IP, DNS, and DHCP, to ensure
seamless integration and communication between servers and clients.
• Collaborated with the network team to ensure proper network configurations,
minimizing downtime and connectivity issues.
• Diagnostic and Troubleshooting:
• Diagnosed and resolved issues in MDT/SCCM environments, including driver
errors, deployment failures, and software compatibility issues.
• Analyzed logs and reports to quickly identify and correct problems, improving
deployment success rates and reducing downtime.
• Driver and Hardware Management:
• Managed driver integration and ensured compatibility with various hardware
configurations in Windows Server images.
• Evaluated hardware compatibility with Windows Server installations, ensuring
smooth deployments across diverse environments.
• Security Management:
• Applied security policies, configured firewalls, and managed security settings in
Windows Server images to protect against vulnerabilities.
• Managed patch deployment and security updates within Windows Server and
Windows desktop environments, maintaining up-to-date and secure systems.
• Documentation and Change Management:
• Documented all procedures, configurations, and deployment processes to
maintain a clear and accessible knowledge base for the IT team.
• Followed change management protocols, ensuring all changes were reviewed,
approved, and properly implemented with minimal disruption.

• Maintaining system
• Verify that peripherals are working properly.
• Quickly arrange repair for hardware in occasion of hardware
failure
• Monitor system performance
• Create file systems.
• Install software.

• Managing Windows Server 2012
• Managing Unifi access point system.
• Managing Attendance System Control
• Managing Zimbra Email server
• Configuring switches, printers, copiers
• Performs repairs on computers, laptops, printers, and any other authorized
peripheral equipment.
• Troubleshooting network connectivity issues and diagnosing and solving
hardware/software issues.
• troubleshoot the nature of reported problems and take necessary steps to
resolve those problems.
• Troubleshooting technical issues Data Center Cabling and performing all Cabling
in accordance with industry-stand best practices.
• Setup and troubleshoot printer/faxes/copiers/RF guns or phone equipment in
offices.
• issues and diagnosing and solving hardware/software issues.
• Handle PC reimage and deployment requests.
• Break-fix, troubleshoot, and resolve software issues; Reimaging computers/hard
drives.

• Managing and maintaining everything about IT Works.

Core Responsibilities
o Managing and maintaining Active Directory -Windows server 2012
o User administration (setup and maintaining account)
o Maintaining system
o Verify that peripherals are working properly
o Quickly arrange repair for hardware in occasion of hardware failure
o Monitor system performance
o Create file systems
o Install software
o Create a backup and recovery policy
o Monitor network communication
o Update system as soon as new version of OS and application software comes out
o Implement the policies for the use of the computer system and network
o Setup security policies for users
o Provide assistance in the design, development and maintenance of various system applications
o Work with the Business Development team to establish basic maintenance programs for aircraft in customer base
o Willingness to receive constructive criticism or feedback on job performance and adjust work habits as necessary
o Comply with and support ITIL change-incident-problem management processes and work instructions
o Provide event and crisis management support as necessary
o Assist and train other associates on incident and problem management & resolution

Core Responsibilities
o Managing and maintaining Active Directory -Windows server 2012
o User administration (setup and maintaining account)
o Maintaining system
o Verify that peripherals are working properly
o Quickly arrange repair for hardware in occasion of hardware failure
o Monitor system performance
o Create file systems
o Install software
o Create a backup and recovery policy
o Monitor network communication
o Update system as soon as new version of OS and application software comes out
o Implement the policies for the use of the computer system and network
o Setup security policies for users
o Provide assistance in the design, development and maintenance of various system applications
o Work with the Business Development team to establish basic maintenance programs for aircraft in customer base
o Willingness to receive constructive criticism or feedback on job performance and adjust work habits as necessary
o Comply with and support ITIL change-incident-problem management processes and work instructions
o Provide event and crisis management support as necessary
o Assist and train other associates on incident and problem management & resolution

• Managing and maintaining everything about IT Works.

Core Responsibilities
o Managing and maintaining Active Directory -Windows server 2008
o Managing and maintaining VPN Connection using VigroTek Router
o Managing and maintaining PBX Phone System
o Managing and maintaining Yealink Phones
o Managing and maintaining Finger Print Systems and devices
o Tech-support for 3 Systems that Company working on
(Al-Ameen- Manage My Spa - Saloon Genius )

• Managing and maintaining Active Directory -Windows
server 2008 o Managing and maintaining VPN
Connection using VigroTekRouter
• Managing and maintaining PBX Phone System
• Managing and maintaining Yealink Phones
• Managing and maintaining Fingerprint Systems and
devices
• Tech-support for 3 Systems that Company working on
• (Al-Ameen- Manage My Spa - Saloon Genius)

o Managing and maintaining everything about IT Works.

o Responsible for the Issuance Policies

• Managing and maintaining Active Directory -Windows
server 2008
• User administration (setup and maintaining account)
• Maintaining system
• Verify that peripherals are working properly.
• Quickly arrange repair for hardware in occasion of
hardware failure
• Monitor system performance
• Create file systems.
• Install software.
• Create a backup and recovery policy.
• Monitor network communication
• Update system as soon as new version of OS and application software comes out.
• Implement the policies for the use of the computer system and network.
• Setup security policies for users

• User administration (setup and maintaining account)
• Maintaining system
• Verify that peripherals are working properly.
• Quickly arrange repair for hardware in occasion of hardware
failure
• Monitor system performance
• Create file systems.
• Install software.
• Create a backup and recovery policy.
• Monitor network communication
• Update system as soon as new version of OS and application software comes out
• Implement the policies for the use of the computer system and network.
• Setup security policies for users
• Configure and install workstations and other client workplace
equipment.
• Ensure Mail and Fax availability resolving user problems.
• Troubleshoot and resolve hardware and software problems on client workplace
• equipment.

o Configure and install workstations and other client workplace equipment.
o Ensure that client workstations are fully functional at all times, verifying software compatibility, updating application software when needed and installing new application software when requested.
o Ensure Mail and Fax availability resolving user problems.
o Troubleshoot and resolve hardware and software problems on client workplace equipment.

• Assemble a computer from A to Z
• Troubleshoot, fix bugs and repair computers.
• Maintenance and prevent computer problems.
• Assist other employees within his own company on hardware and
software issues.

Core Responsibilities
o User administration (setup and maintaining account)
o Maintaining system
o Verify that peripherals are working properly
o Quickly arrange repair for hardware in occasion of hardware failure
o Monitor system performance
o Create file systems
o Install software
o Create a backup and recovery policy
o Monitor network communication
o Update system as soon as new version of OS and application software comes out
o Implement the policies for the use of the computer system and network
o Setup security policies for users

• Maintaining system
• Verify that peripherals are working properly.
• Quickly arrange repair for hardware in occasion of
hardware failure
• Monitor system performance
• Create file systems.
• Install software.

Core Responsibilities
o Assemble a computers from A to Z
o Troubleshoot, fix bugs and repair computers
o Maintenance and prevent computer problems
o Assist other employees within his own company on hardware and software issues