Bishoy Philips, Assistant IT Manager

Bishoy Philips

Assistant IT Manager

Clemenceau Medical Center Hospital

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Electrical Engineering
Experience
6 years, 9 Months

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Work Experience

Total years of experience :6 years, 9 Months

Assistant IT Manager at Clemenceau Medical Center Hospital
  • United Arab Emirates - Dubai
  • My current job since December 2019

Job Responsibilities
• Responsible for studying and enhancing the current IT Infrastructure environment.
• A Day-to-day operation to ensure the normal operations of all Storage / Backup systems / Data Center Operations.
• Administering VxRail & EMC Integrated Data Protection Appliance (IDPA) "Avamar and Data Domain" for backup systems.
• Administering Office365 & Azure AD & OneDrive & Microsoft Teams and SharePoint Portal.
• Administering Windows (2012-2016) & Oracle Linux Servers and virtualization systems hardware software, and network Using VMware ESXi 6.7 & vCenter & NSX & vSAN and vRealize suite.
• Administering Virtual desktop infrastructure (VDI) using horizon 7 and Dell Wyse Management suite for Dell thin clients.
• Administering AD GPO implementation and troubleshooting, MS clustering, file, print, DHCP and DNS Servers.
• Administering & configuring and maintaining Manage Engine ServiceDesk Plus & Password Manager Pro & Event Log Analyzer & Log360 & AD Audit Plus.
• Administering Symantec endpoint protection manager and Cisco Meraki cloud solution for Wireless Access points.
• Administering Lincor for tv streaming & marketing and Spok for Paging Solutions.
• Administering Canon Uniflow secure print environment for paper printers and managing Label and Wristband printers.
• Administering Access Card Systems & Card printers and punch in machines.
• Management of HP/Dell/Cisco UCS etc... Servers and Blade systems & ITIL Change/Incident Management Awareness.

Senior System Administrator at Khalifa Bin Zayed Al Nahyan Foundation
  • United Arab Emirates - Abu Dhabi
  • March 2018 to December 2019

Job Responsibilities
• Administering Netapp SAN & NAS & COMMVAULT for backup system.
• Administering Bitdefender Gravity Zone & Cisco ESA IronPort Email Gateway.
• Administering Windows Servers & Red hat Linux Servers & Hyper-V Environment & Exchange 2013.
• Administering MS NLB, MS clustering, file, print, DHCP and DNS, WSUS Servers.
• Management of HP/Dell/Cisco UCS etc... Servers and Blade systems & ITIL Change/Incident Management Awareness.
• Provide support throughout the proposal development cycle and support with research, editing, and quality checks to ensure tenders are issued with terms and conditions that satisfy local standards along with adherence to the IT Strategy.
Job Title

Senior Technical Support Engineer at HP
  • United Arab Emirates
  • January 2017 to August 2017

Job Responsibilities
• Managing technical issues of all HP commercial Printers including Officejet X, LaserJet & Design jets & for Middle East and
providing solutions to any problem faced by customers via phone, email, Remote Sessions using HP LMI System.
• Service center engineer's assistance by advising them through clear action plans for the steps they need to follow.

Education

Bachelor's degree, Electrical Engineering
  • at University Of The District Of Columbia
  • May 2010

Specialties & Skills

System Engineering
Network Engineering
IBM Storage
Storage Area Networks
Cloud Computing
DOMAIN NAME SYSTEM (DNS) SERVERS
DYNAMIC HOST CONFIGURATION PROTOCOL (DHCP)
MANAGEMENT
MICROSOFT WINDOWS
VCENTER
CIVIL AVIATION
DATA DOMAIN
INCIDENT MANAGEMENT
FILE TRANSFER PROTOCOL (FTP)

Social Profiles

Personal Website
Personal Website
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Languages

Arabic
Native Speaker
English
Expert