• Managing data center networks, Infrastructure and security including Cisco, Alcatel, Checkpoint, IBM, NetApp, Barracuda and other networking vendor products
• Managing the IT Infrastructure operations/projects/support for 800+ computer users along with office 365 and ERP support in 40 locations in UAE & other GCC countries.
• Maintain an effective IT Security Strategy while ensuring compliance with regulations
• Undertake network infrastructure architecture and capacity planning including network stability, security and performance
• Manage and maintain Disaster Delivery Strategy.
• Instrumental to configure ITSM and ITOM service tools, And monitoring and management tools (Solarwinds, Axios Assyst)
• Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required
• Provide Security architecture design, Lead implementation projects to ensure successful delivery of security services
• Conduct on-site technical implementation or attend on-site customer meetings, as required
• Provide 7x24 response to P-1 and P-2 level incidents
• Managing all Networks core infrastructure projects by delivering reliable and cost-effective services to ensure deliverables are met within schedule, budget, and quality
• Instrumental in configuring and administrating Checkpoint 12000, 5400, 4600, 2200, 1100, UTM & Checkpoint Management Server R80.20 Gaia
• Actively involved in managing network security policies entailing access control, NAT, content and authentication
• Enforced network security for remote access by configuring site-to-site and clients-to-site VPN tunnels through Checkpoint firewall and maintaining access policies for remote users
• Listed gaps and fine Tuned IPS policies, Application and URL filtering.
• Implemented IPS and UTM features on the firewall for added security purpose.
• Configuring New Client connectivity via Site2Site/Remote/SSL VPN on Checkpoint
• Configuring VPN, clustering and ISP redundancy in Checkpoint firewall.
• Monitoring and troubleshooting traffic through Smart View Tracker
• Assess and Improve the IT strategy by contributing to strategic roadmaps and drive the IT strategy forward
• Managing the corporate IT department and Enterprise service division with 5 helpdesk professionals and 20 plus IT engineers to maintain over all IT operations.
• Handling the ISO and Internal IT audits and maintaining all the related records for the company.
• Inspect the use of technological equipment and software to ensure functionality and efficiency
• Developing, implementing and monitoring Jumbo’s security plans, policies, procedures and systems across the environment.
• Understanding business requirements and prepare RFP/RFI's for the new project.
• Vendor management and support procurement for the finalization of new projects.
• Managing Azure Infrastructure as service, Skype for business, Skype for business online, Exchange & Exchange online, Microsoft Directory service, Intune etc.
- مجال الشركة:
- البيع بالتجزئة وبالجملة
- الدور الوظيفي:
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تكنولوجيا المعلومات
