BlossomJude Rose

Supervised all areas of the restaurant to keep them clean and maintain.
Internal audit plan, execution, reporting and follow up until NCs closed up.
Management of Daily Restaurant Operations. Guest service and handling customer complain.
Labelling and packaging development in compliance with legal requirements with specification and supplier
development.
Develop and implements Quality systems across the facility considering product and personal hygiene.
New product registration with government bodies (documentations)
Training delivered to the team to maintain a high level of hygiene and food safety inside the premises.
Monitoring of CCP (Cooking, cooling, blast freezing and foreign body contamination) and asses system with QC tools like
control chart to monitor effectiveness of control measure.
Assessment of Food safety systems to mitigate food safety risks in day to day-based operation through set process.
Verify plant hygiene and sanitary requirements.
Identify, analyze and assess non valuable wastage from the system.
To analyze customer complaints based on responses and take corrective actions for further process.
Prepare and maintain all quality records as per standard.
Organized a well-appreciated family gathering for Connect Events, which boosted the product value in the Doha region.

Training staff on restaurant policies.
Maintain records, organize staff roster, and manage staff payroll.
Restaurant Budget Management: Purchase/Sales (Operational Costs and Identification of Cost Control)
Exceeding sales and profit goals by achieving twice as much as the budget decided.
Initiated new business opportunities by working with other startups to drive customer acquisition through marketing
initiatives and corporate events.
Maintained and built records, reports, Excel sheets, and opportunities to increase sales optimization and performance
within the team.
Conduct and analyze market and competitive research.
Organized a well-appreciated family gathering for Connect Events, which boosted the product value in the Doha region.
Engaged new customers and strengthened existing relationships through account management.

Assisting with auditing and stock-taking procedures.
Guided, mentored, and trained new sales reps on sales strategy and process.
Supervised all areas of the restaurant to keep them clean and maintain.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Worked closely with restaurant owners to develop and implement marketing initiatives.
Sales and Leadership Training with Feedback.
Management of Daily Restaurant Operations.
Daily records of in-house staff (behavior analysis, training of new staff, maintaining a close-knit relationship with the old
staff to address issues).
Achieved month-on-month end targets for sales.
Increase customer walk-in volume at the restaurant.

Monitor and address the needs and requirements of members, providing necessary support to ensure their well
being.
Offer assistance to cabin crew in medical situations, coordinating with appropriate medical personnel as needed.
Aid Senior Welfare Officers with official procedures, including handling documentation, delivering confidential documents,
and managing information related to staff contracts.
Identify and manage errors related to customer interactions, ensuring timely resolution, and improvement of service quality.
Locate and address customer complaints, categorizing them according to department and sector for effective resolution.
Ensure all customer feedback is properly documented and communicated to the relevant departments to enhance the overall
customer experience.