Regional IT Manager - EMEA
RTI International
Total years of experience :25 years, 6 Months
Handle all IT & communication related work for the projects in Africa, Middleast and Eastern Europe.
Summary of Job scope :
- Working on yearly budgets and project startup budgets.
- Procuring and dealing with vendors and subcontracts
- implementing policies & proceduers
- Hiring & Managing staff
- Auditing sites frequently.
- Managing short term projects.
- Reporting back to the home office staff weekly.
Product Manager for Juniper products.
•• Regional IT support to all the Offices in the field
• Installation & Support Wireless implementations - Cisco Networks
( Aironet / firewalls / switches 2900 / 1700, 3700 routers etc..)
• VSAT Internet connectivity and Distribution.
• Installing ATA 186 /188 & FX mod Cisco VOIP phones
• Installing and Maintaining Microsoft SUS Servers / File servers.
• Technical support for Panasonic Field laptops / Printers etc..
• RBGAN unit installations and training ( Mobile Internet )
• Budgeting / Purchase and tracking of IT equipments
• Assisting Program staff in preparing monthly reports and user friendly manuals & documentations upon request
• Supporting the network infrastructure in all the regional provinces.
• Preparing weekly status reports and presentations.
• Preparing Specifications for any IT related purchases for Grants and other IT consultancy related projects for program staff.
• Supervise and monitor the functioning of HF and VHF radios
• Installation of Satellite base stations phone (Iridium / thuraya ).
• Managing the team of 6 to 8 local IT staff working in the regional and home offices.
•-Consultant services onsite to resellers as well as clients, providing appropriate solutions as per their requirements, which includes the IBM x-series & 3com (servers, switches, routers, wireless and network solutions.)
-Handling complete logistics for 3com and reporting weekly sales out.
-Maintain Stock of Items and tracking movement of each item weekly
-Coordinating with the reseller database and offering support for any likely problems they may encounter.
-Organizing weekly seminars and general meetings to bring about product awareness among the sales force, as well as technical training sessions for the concerned staff.
- Project management & supervision for major project.
- Implementation of Networking and software projects
-Sales & Technical Consultancy on Intrusion Detection Systems ( IDS )
with Source Fire. ( www.sourcefire.com )
- Procurement of software and hardware from various distributors, forecasting
stock requirements and price comparison .
•Providing top level support to the System Administration and Customer Support Engineers for the company network (exceeding 1500 PC units on LAN / WAN, ADSL ( Data) lines and Intranet System.
Supporting the Administration of mail servers, proxy servers, firewall etc..
Mail servers ( Lotus R5 and R6 servers / Lotus clients )
-Providing support for help desk engineers & Clients.
-Telephonic and site visits for major clients supporting day to day problems
•Preparing the total costing for tenders and thereby handling project management on commencement of the relevant project..
Related duties:
• Responsible for IBM x-series Servers and software solutions from IBM.
• Design of Lotus Domino and R5 infrastructure for clients.
• Enhancing the product knowledge of sales team members and updating with
reference to competitive products in the market.
• Working out appropriate solutions for clients through meetings and
presentations within their workplace.( IBM / Lotus / 3com / Source fire)
• Design of Voice over IP solutions of 3com and Mitel
• Installation of Remote Management Software to reduce TCO
Netfinity Manager, IBM TCO and IBM Director
• Technical support on implementations.
Related duties:
• Installation and setup of Lotus Domino server, web server, DNS, Checkpoint
firewall and Wingate proxy.
• Complete installation of the above-mentioned system and configuration of the
clients.
• Maintenance and administration of all clients on the network. The network
consisted of more than 150 Lotus notes mail clients and application users.
• Total Help desk solution from Network associates, complete installation,
customization and maintenance for three IBM / Panasonic service centers
running on Sybase SQL. (Total Help Desk Solutions)
Programmer for IBM midrange AS/400 systems.
Temporary Leave vaccancy.
Service of Scientific equipments for Kuwait university and 2 Major high schools.
Computer labs / Equipments for chemistry labs / physics labs etc...
Temproary Vaccancy. As a lead programmer on AS 400 projects.
Masters in Information Technology. {MIT}
Bachelors in Engineering {Electronics and Communications Eng.} Bharathiar University. India. Grade: First Class
