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Bondoc  Mary Joy , sales associate

Bondoc Mary Joy

sales associate·Boushahri

Kuwait

High school or equivalent, business information management

Work experience

Total years of experience: 9 years, 4 months

sales associate

May 2022 - Present

Boushahri

Al Fahahil, Kuwait

May 2022 - Present

• Excellent communication abilities
• Experience in cashiering and retail sales
• Ability to multitask and work efficiently under pressure
• Hardworking, trustworthy, and self-motivated
• Strong teamwork and adaptability skills
• Quick learner with attention to detail
• Good problem-solving skills

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Associate

May 2022 - Present

Adidas Kuwait

Al Fahahil, Kuwait

May 2022 - Present

• Consistently achieved individual monthly sales targets by delivering exceptional
customer service and recommending products based on customer needs.
• Built strong customer relationships, resulting in repeat business and customer
satisfaction.
• Operated Oracle POS system and processed cash, card, and KNET transactions
accurately.
• Performed end-of-day cash reconciliation and verified daily financial records.
• Managed KNET settlement and ensured payment accuracy.
• Prepared daily sales reports, including:
○ Daily Sales
○ ATV (Average Transaction Value)
○ Transactions
○ Units Sold (Quantity)
• Updated Daily Safe Log accurately during store closing.
• Maintained Adidas visual merchandising standards.
• Assisted with stock replenishment and inventory counting.
• Assisted in training newly hired employees on store procedures and customer service. Supported day-to-day
assigned by

Company industry:
Fashion & Apparel
Job role:
Sales

Waitress

February 2021 - February 2022

Joy Cafe Kuwait

Kuwait

February 2021 - February 2022

• Delivered excellent customer service.
• Assisted in daily restaurant operations.
• Maintained customer satisfaction and service quality.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Cashier / Waitress

September 2019 - September 2020

Kimchikin Kuwait

Kuwait

September 2019 - September 2020

• Assisted customers professionally and ensured excellent dining experience.
• Processed customer payments accurately.
• Maintained cleanliness and food service standards.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Cashier / Service Crew

September 2016 - September 2019

McDonald’s Kuwait

Al Mahbulah, Kuwait

September 2016 - September 2019

• Delivered excellent customer service in a fast-paced environment.
• Handled cash and card transactions accurately.
• Maintained cleanliness and company service standards.

Company industry:
Food & Beverage Production
Job role:
Customer Service and Call Center

Education

Pampanga Colleges

March 2012

March 2012

High school or equivalent, business information management

Philippines

Far East College (FEC)

March 2012

March 2012

High school or equivalent, business information management

Philippines

Skills

CASH HANDLING

Expert

CASH RECONCILIATION

Expert

CUSTOMER SERVICE

Intermediate

FASHION MERCHANDISING

Intermediate

GOOGLE SHOPPING

Intermediate

INVENTORY MANAGEMENT

Intermediate

PRODUCT KNOWLEDGE

Intermediate

RETAIL SALES

Intermediate

SALES

Intermediate

WILLINGNESS TO LEARN

Intermediate

Receptionist

Expert

hardworking

Expert

Languages

English

Expert

Arabic

Expert

Tagalog

Expert

Hobbies and interests

Reading, fitness, traveling, and learning retail trends.

Consistently achieved sales targets, delivered excellent customer service, and was trusted with store closing procedures, cash reconciliation, POS operations, and maintaining visual merchandising standards.