Commis chef
Homuz Grand Hotel
Total years of experience :11 years, 8 Months
1) Determine how food should be presented, and create decorative food displays.
2) Determine production schedules and staff requirements necessary to ensure timely delivery of services.
3) Estimate amounts and costs of required supplies, such as food and ingredients.
4) Inspect supplies, equipment, and work areas to ensure conformance to established standards.
5) Instruct cooks and other workers in the preparation, cooking, garnishing, and presentation of food.
6) Monitor sanitation practices to ensure that employees follow standards and regulations
1) Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
2) Collect payments from customers.
3) Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
4) Take orders from patrons for food or beverages.
5) Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
6) Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
1) Supervises and coordinates activities of workers engaged in inspecting boxes of packaged chewing gum, wrapping boxes in cellophane, packing boxes in cartons, or unwrapping packages of defective gum.
2) Trains new employees and evaluates work performance.
3) Performs duties as described under SUPERVISOR Master Title.
4) May be designated according to process as Supervisor, Inspection Room; Supervisor, Unwrapping Room; Supervisor, Wrapping Room.
Booking Airline tickets, customer service and giving out advise on touristic destinations/ hospitality/ and get away promotions.
1) Arranges reservations and routing for passengers at request of Ticket Agent. 2) Examines passenger ticket or pass to direct passenger to specified area for loading. 3) Plans route and computes ticket cost, using schedules, rate books, and computer. 4) Reads coded data on tickets to ascertain destination, marks tickets, and assigns boarding pass. 5) Assists passengers requiring special assistance to board or depart conveyance. 6) Informs travel agents in other locations of space reserved or available.
Analyse customer feedback and provide strategic direction to continuously improve overall rating Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively listen and resolve guests’ complaints Oversee and coordinate all arrivals and departures of special guests (VIPs, SAs etc) Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery Promote all amenities, conveniences and programs offered Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to Appraise team’s performance and produce reports Examine activities logbook, assign tasks appropriately and implement control schedule daily