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Bonifacio Bornales, Technical Support

Bonifacio Bornales

Technical Support·EGMA OPTICAL SUPPLIES

United Arab Emirates

High school or equivalent,

Work experience

Total years of experience: 14 years, 8 months

Technical Support

January 2016 - Present

EGMA OPTICAL SUPPLIES

United Arab Emirates

I found this job using Bayt.com

January 2016 - Present

Duties & Responsibilities: Quality Control

•Checking the final inspection.
•Dispatching the frame & Lenses.
•Preparing for invoicing.
•Assisting complaints from customer’s call.
•Preparing for logistics’ for product delivery

Duties & Responsibilities: Technical Support Officer
•Involves performing a variety of duties related to optical laboratory processing. These duties cover the areas of optical, mechanical, maintenance and functional operations. Part of the job may involve quality control of frame and Medical lenses for final inspections and preparing the product for invoicing, arranging logistic needs for delivery, attend phone call for clients.
•Customer service handling abilities, and listening to customers, paying attention to detail, comprehension of customer requests and taking appropriate action.
•Accepting customer complain and providing product warranty.




Duties & Responsibilities: Quality Control

•Checking the final inspection.
•Dispatching the frame & Lenses.
•Preparing for invoicing.
•Assisting complaints from customer’s call.
•Preparing for logistics’ for product delivery

Duties & Responsibilities: Technical Support Officer
•Involves performing a variety of duties related to optical laboratory processing. These duties cover the areas of optical, mechanical, maintenance and functional operations. Part of the job may involve quality control of frame and Medical lenses for final inspections and preparing the product for invoicing, arranging logistic needs for delivery, attend phone call for clients.
•Customer service handling abilities, and listening to customers, paying attention to detail, comprehension of customer requests and taking appropriate action.
•Accepting customer complain and providing product warranty.

Company industry:
Industrial Production
Job role:
Information Technology

January 2016 - Present

EGMA OPTICAL SUPPLIES

United Arab Emirates

January 2016 - Present

Company industry:
Industrial Production

technician/ Sales Representative

January 2013 - January 2015

AMMAR OPTICAL Medical

United Arab Emirates

January 2013 - January 2015

Job role:
Information Technology

Sales Coordinator

January 2004 - January 2005

Philippines

January 2004 - January 2005

Job role:
Sales

Field Sales Supervisor

January 2003 - January 2004

CENTER

Philippines

January 2003 - January 2004

Company industry:
Other Healthcare Services
Job role:
Sales

Education

TUPI Elementary SchoolTUPI National High SchoolNotre Dame of Dadiangas University

January 2003

January 2003

High school or equivalent

}

Skills

ATTENTION TO DETAIL

Expert

CUSTOMER RELATIONS

Expert

CUSTOMER SERVICE

Expert

DELIVERY

Expert

DISPATCHING

Expert

FRAMING

Expert

FUNCTIONAL

Expert

INVOICING

Expert

LISTENING

Expert

LOGISTICS

Expert