Bosco Fernandes

Maersk Line July 2012 - Present
Import Specialist
Ø Resolve customer problems & complaints to ensure customer satisfaction. Multi-Stakeholder handling


Ø Create & develop innovative ways of streamlining the operations processes wherever possible within the guidelines of customer requirements & team goals.

Ø Utilize various transportation provider software systems, to facilitate material movement planning and scheduling
delivery of cargo, Coordinate product delivery schedules with transporters and customers.

Ø Tracking the shipment from pick up through delivery all the while targeting cost reduction, freight savings, service and contractual requirements.

Ø Managing Pre-booked cargo and ensuring efficient discharge of cargo at port. Coordinate daily activity to track
location and movement of shipments and to provide reports to internal and external customers as required

Ø Manage relationship with Freight Forwarders and Customs Brokers to ensure efficient and effective execution of defined processes and goods transportation, smooth Clearance of cargo from customs Ensure compliance with customs
department.
Bo sco Manue l Fe rnand e s 1

Maersk Line Jan 2012 - June 2012

Cost Control Executive
Handled Detention reporting and calculations
Evacuations Reporting co-ordination
Fact Training
Cost Reporting
System based analysis
Longstandings Reporting

Maersk Line May 2011 - Dec 2011
Projects Co- ordinator
Handling reports concerning movement of cargo
Managing documentation

Citibank July 2008 - Aug 2008
Internee
Worked as an internee in Global Consumer Banking
Competitive Scan project on Corporate Cards in Pakistan
Mystery Shopping
ISOK Project