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Oussama Boulakbeche, CASHIER AND INVENTORY ASSOCIATE

Oussama Boulakbeche

CASHIER AND INVENTORY ASSOCIATE·Gold Apple Beauty Store

Qatar

Master's degree, Audiovisual Advertising Specialty

Work experience

Total years of experience: 9 years, 8 months

CASHIER AND INVENTORY ASSOCIATE

February 2025 - Present

Gold Apple Beauty Store

Doha, Qatar

February 2025 - Present

*Greet customers and provide them with a positive shopping experience.
*Process cash, credit, and debit card transactions accurately and efficiently.
*Maintain knowledge of current sales and promotions.
*Answer customer inquiries and address any concerns or complaints.
*Ensure that all sales are recorded accurately in the system.
*Conduct regular inventory counts and ensure accuracy of records.
*Keep the store clean and organized, including restocking shelves and
maintaining displays price tags in case of no customers.
*Follow all company policies and procedures, including safety and security
Protocols.

Company industry:
Retail & Wholesale
Job role:
Sales

Cashier & Inventory Associate

February 2025 - Present

Gold Apple Beauty Store

Doha, Qatar

February 2025 - Present

Greet customers and provide them with a positive shopping
experience.
Sales Negotiation Process cash, credit, and debit card transactions
accurately and ciently.
Maintain knowledge of current sales and promotions.
Helping inventory in all cases (checking items price, restock).
Answer customer inquiries and address complaints.
Ensure that all sales recorded accurately in the system.
Keep the store clean and organized, including restocking shelves
and maintaining displays price tags in case of no customers.
Follow all company policies and procedures, including safety and
security Protocols.

Company industry:
Retail & Wholesale
Job role:
Sales

GUEST RELATION ASSOCIATE

February 2024 - January 2025

Gold Apple Beauty Store

Doha, Qatar

February 2024 - January 2025

*Greeting customers and directed into requested products.
*Attend to special guests and answer their inquiries.
*Provide information about store, area and venues and promote products.
*Offer assistance with certain tasks (preparing events).
*Address customer complaints to Guest Relations Manager.
*Record information in the logbook daily.
*Review arrival lists to welcome guests
*Empathizing with upset guests and helping to resolve their issues
*Recording all customer interactions relationship management software.

Company industry:
Retail & Wholesale
Job role:
Sales

Guest Relation &Sales Advisor

February 2024 - January 2025

Gold Apple BeautyStore

Doha, Qatar

February 2024 - January 2025

Provide information about store, area and venues and
promote products.

Company industry:
Retail & Wholesale

SALES REPRESENTATIVE

February 2022 - August 2023

Ooredoo - Tunisia

Ben Arous, Tunisia

February 2022 - August 2023

*Greeting customers and directed into requested products.
*Educating customers on available offers.
*Developing the customers portfolio.
*Engaging with customers to effectively build rapport and lasting relationship.
*Retaining new customers by building trust.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Sales Representative

February 2022 - August 2023

Ooredoo

Tunis, Tunisia

February 2022 - August 2023

Greeting customers and directed into requested products.
Educating customers on available o ers.
Developing the customers portfolio.
Engaging with customers to e ectively build rapport and lasting
relationship.
Retaining new customers by building trust.

Company industry:
Telecommunications
Job role:
Sales

Senior Sales Executive

July 2021 - December 2022

H&M Tunisia-Alshaya-Co

Tunis, Tunisia

July 2021 - December 2022

Customer service.
Stoking merchandise and clearly labeling items.
Maintain high productivity by e ciently processing cash credit
payments for customers.
Inspect for damage items and reported issues to supervisor to
retire unsalable item and obtain replacement for customers.

Company industry:
Retail & Wholesale
Job role:
Sales

CUSTOMER ADVISOR

November 2021 - January 2022

SOTIG COMPANY

Rades, Tunisia

November 2021 - January 2022

*Help promote the company.
*Hand delivery of regulations and administrative documents.
*Inform customers about services that could suit them.
*Suggesting products, they may be interested in.

Company industry:
Installation & Technical Services
Job role:
Customer Service and Call Center

SENIOR SALES EXECUTIVE

July 2021 - October 2021

H&M ALSHAYA COMPANY | TUNISIA

Tunis, Tunisia

July 2021 - October 2021

*Greeting customers.
*Customer service.
*Stoking merchandise and clearly labeling items.
*Maintain high productivity by efficiently processing cash credit program payments For Customers (ARES E-POS).
*Inspect for damage items and reported issues to supervisor to retire unsalable item And obtain replacement for customers.

Company industry:
Retail & Wholesale
Job role:
Sales

HEAD CASHIER

October 2018 - June 2021

LC WAIKIKI | INDIGO COMPANY | Tunisia

Tunis, Tunisia

October 2018 - June 2021

*Managing the stock and tills.
*Increase the store turnover / sales figures.
*Manage the store and a team of ten staff.
*Trained and developed a team.
*Supervision of tills activities (footfall management; decrease the waiting time).
*Opening and closing tills (Cegid Retail POS).  Improvement of performance indicators.

Company industry:
Retail & Wholesale
Job role:
Management

Cashier Supervisor

January 2018 - June 2021

LC Waikiki - Indigo Company

Tunis, Tunisia

January 2018 - June 2021

Managing the stock and tills.
Increase the store turnover / sales gures.
Manage the store and a team of ten sta .
Trained and developed a team. Supervision of tills activities
(footfall management; decrease the waiting time).
Opening and closing tills. Improvement of performance indicators.

Company industry:
Fashion & Apparel
Job role:
Accounting and Auditing

SALES ASSOCIATE

July 2017 - September 2017

MANGO RETAIL

Tunis, Tunisia

July 2017 - September 2017

*Greeting the customers and directing them to the requested products.
*Educating customers on promotions to enhance sales.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Associate

July 2017 - August 2017

Mango

Tunis, Tunisia

July 2017 - August 2017

Greeting the customers and directing them to the requested
products.
Educating customers on promotions to enhance sales.

Company industry:
Retail & Wholesale
Job role:
Sales

SALES ASSOCIATE

June 2016 - September 2016

Inditex Trent Retail (zara )

Tunis, Tunisia

June 2016 - September 2016

*Welcoming and customer service.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Associate

June 2016 - August 2016

Zara

Tunis, Tunisia

June 2016 - August 2016

Welcoming and customer service.

Company industry:
Retail & Wholesale
Job role:
Sales

Beauty Advisor

May 2015 - May 2016

Fatales

Tunis, Tunisia

May 2015 - May 2016

Assisted clients in selecting fragrance collections.
Explained fragrance notes composition and longevity.
Achieved monthly sales targets and key performance
indicators.
Maintained product knowledge though continuous brand training.

Company industry:
Sales Outsourcing
Job role:
Sales

Education

Higher Institute of Arts and Crafts of Sfax.

July 2017

July 2017

Master's degree, Audiovisual Advertising Specialty

Tunisia

GPA (point): 15 out of 20

GPA (point): 15 out of 20

photographer & video editing

Higher Institute of Arts and Crafts of Sfax

January 2017

January 2017

Diploma, Arts And Design

Tunisia

Higher Institute of Arts and Crafts of Sfax

July 2015

July 2015

Higher diploma, Audiovisual Advertising Specialty

Tunisia

High school Mourouj 6

June 2012

June 2012

Bachelor's degree, Comparative Literature

Tunisia

Université Ibn Khaldoun - Tunisia

June 2012

June 2012

Bachelor's degree, Arts And Social Sciences

Tunisia

Skills

Admin Assistant
Expert
Admin Assistant
Expert
Management
Expert
Management
Expert
Driving
Expert
Driving
Expert
Sales
Expert
Sales
Expert
Cashiering
Expert
Cashiering
Expert
cashiering service
Expert
cashiering service
Expert
management
Expert
management
Expert
Sales Coordination
Intermediate
Sales Coordination
Intermediate
Operation
Intermediate
Operation
Intermediate
Problem Solving
Expert
Problem Solving
Expert
Outlook
Intermediate
Outlook
Intermediate
Team Leadership
Intermediate
Team Leadership
Intermediate
Teamwork
Expert
Teamwork
Expert
Order
Expert
Order
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
CONTINUING CARE
Intermediate
CONTINUING CARE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
PRODUCT DESIGN
Intermediate
PRODUCT DESIGN
Intermediate
SALES
Intermediate
SALES
Intermediate
TEACHING
Intermediate
TEACHING
Intermediate
Marketing
Expert
Marketing
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

English

Intermediate

French

Intermediate

Arabic

Native Speaker

Training and Certifications

Certifications
License in Design
training &development
Jan 2021

Hobbies and interests

photograpy