Brenda Ruaya

• Arrange all On-boarding formalities - liaise with the PRO for visa requirements, RP Transfer, arrange ticket, arrange accommodation or camp with business units and ensures that staff arrives into country and taken care of by the respective business units
• Conduct induction for newly joined employees
• Process the Enrollment of Medical Insurance Cards of New Joiners and arrange medical claim of employees to the insurance company for reimbursement.
• Arrange required system or IT equipments.
• Prepare letter request - salary bank and non bank letter, employment certificate, consulate/visa application letter.
• Maintain employees record, filing system and shared files in utmost confidentiality
• Prepare and process the monthly salary payroll. Ensures all payroll transactions like attendance, leave, new hires, employee information changes, loans, advances, overtime, incentives and other payments, re-imbursements, etc. are approved and entered ‎accurately in line with the Company policy
• Prepare and arrange final settlement relating to the End of Service and Gratuity pay of separating employee.
• Liaise with PRO on visa cancellation and arrange repatriation of separating employee.
• Arrange deletion of IT assets, PDR, Igrow and SAP access and deletion of medical coverage
• Responsible for incoming requests from the business which are escalated by Tier 1 for various activities like Payroll transactions, renewals, loans, official letters to Banks & Consulates etc.
• Maintain and Process HR System Transactions Module in SAP (PA30, PA40, PA20, PPOSE, PO13, PQ13, PA70, PA71, PO10, PQ10, System Generated Reports and etc) - Personnel Administration, Processes Hiring Actions, Employee Data Maintenance, Position and Organizational Management, Employee Movement (Promotion, Intra/Inter-Company Transfer) Payroll Entries, Leave Entries and Separation/Leaving Action and etc.
• Handle inquiries related to payroll, policies, HR standard operating procedures, Self-Service portal namely ESS (Employee Self Service) and MSS (Manager Self Service) using a customized CRM (Customer Relationship Management) as a primary case management tool.
• Handle service requests and enquiries raised on Salesforce. Provide Functional Support to employees on salesforce, case on case basis. Provide functional support to employees during performance appraisals to handle success factors.
• Handle system issues on salesforce and success-factors.
• Provide quality customer service in response to inquiries made via phone or e-mail from Al-Futtaim Employees, Line Managers and HR Business Partners.
• Provide functional support (salesforce and success-factors) to end users; respond to end user requests for information on system use, investigate, troubleshoot and resolve end users problems
• Maintain efficient service delivery by ensuring transactional requests (personal information update, company loans, payments and recoveries) are completed within the assigned turnaround time and maintain the service level agreements (SLA).

• • Assisted transient employees in resolving basic human resources, payroll and benefit issues.
• Processed personnel forms (travel forms, out-processing forms, bank forms and etc) and ensures data integrity is maintained.
• Dealt with passport issues, HR Summary Report writing, resolving ticketing/itinerary issue, and communication with site HR departments regarding employee issues.
• Administered separation/termination counseling to KBR transient employees.
• Provided support to line management regarding the interpretation and application of policies and procedures.
• Assisted in coaching and counseling to management to assist in resolving general employee-related matters.
• Experience with HR Information Systems (WEBPAN, EMTS, SAP, VURV, etc)
• Maintained HR Database and Personnel Files of Employees in utmost confidentiality

• Handled Recruitment by Generating Internal Job Postings for Direct Hire Employees and Post External Job Position thru KBR Vurv System.
• Processed WEBPAN’s (Personnel Action Notification) of employees relating to Employee’s Movement like Int’l. Transfer, Promotion/Demotion, Lateral Transfer, Change in Pay and other kind of Adjustment.
• Performed the hiring and separation process.
• Prepared Weekly Report relating to HR Matrix & Statistics Report.
• Maintained Leave Tracker and Employee Tracker.
• Processed Leave request of KBR Employees like R&R request, Sick Leave, EMLV, Medical, Demob request and assists employees in pre-manifesting to Charter Flights.
• Maintained HR Database and Personnel Files of Employees in utmost confidentiality
• Processed CAC card application and renewal (Department of Defense-Military ID)
• Processed VOE’s, EFT’s, MOI’s, Salary Certificates and Tax Forms.
• Strong Knowledge of SAP, EMTS, HRIS Database and VURV System.
• Performed the Residency Visa Application and Renewal Process for all Employees
• Assisted employees in resolving issue like timesheet access, Vurv System Access and etc.
• Employee File Management (filing)

• Verified the completeness and accuracy of the received invoices.
• Processes all incoming invoices for payment through simultaneously posting
and linking.
• Monitored and updated vendor’s details (like bank details and etc) and requests them for change and/or set-up.
• Communicates instantly and regularly to the concerned sites regarding the
issues that maybe encountered. Actively participates in resolving issues, eg. legal issue and beneficiary issue, PO related issue, Subcontract Invoices issue, scanning issue and other related concerns.
• Performed other duties that may assign from time to time.

• Developed and implemented policies and procedures to instill discipline
• Handles all Visa Application of employees and labor issues related to the company and employee.
• Prepared Timekeeping
• Prepared Payroll and Final Settlement of Resigned/Terminated Employees.
• Handled the Recruitment & Selection Process.
• Coordinated enrollment and maintenance of employee group insurance for medical, life and non-life coverage.
• Making necessary flight and hotel bookings.

 MANPOWER PLANNING, RECRUITMENT AND PLACEMENT

 PAYROLL AND BENEFITS ADMINISTRATION

 TIMEKEEPING
 EMPLOYEE MANAGEMENT SYSTEM
 TRAINING SUPPORT
 ADMINISTRATIVE and SECRETARIAL

 Prepared Timekeeping
 Prepared Monthly Payroll of Filipino and Foreign National (Japanese)
 Prepared Yearly Income Tax Return
 Controls and monitor attendance of employees for disciplinary measures
 Responsible for implementing policy and procedure to instill discipline.
 Handled Employee’s Complaints and Conduct Guidance Counseling.
 201 File Management System

 Responsible for implementing policy and procedure to instill discipline.
 Handled Employee’s Complaints and Conduct Guidance Counseling.
 201 File Management System
 Prepared Timekeeping
 Prepared Monthly Payroll of Filipino and Foreign National (Japanese)
 Prepared Yearly Income Tax Return