Brendon Joseph Draper

Management of multi million investment programs across different entities within SCB’s Interactive Channels and Daily Banking Business. Responsibilities include delivery and operational health of infrastructure services, governance, financial oversight, risk and issue management, and benefits realization. Management SPOC for Incident, Problem and Change Management. KPI and SLA management. Key accountability for purpose alignment, strategic initiatives, engagement, risk & control frameworks, and reporting to Senior Leadership, Implemented Capacity Dashboards automated agile ceremony reporting, and Squad level metric Dashboards.
Collaborate cross-functionally with teams in Operations, SRE, Quality, Engineering, Management & Finance.
Integrated risk assessment and control design into project development with optimized resourcing and risk profile
assessments, established zero-exception control stress testing standards, and reduced risk approval turnaround time.

Accountable for driving the IT Infrastructure Transition and Transformation of the Application Migration Factory, a global team within HPE's Transformation Program organization, dedicated to facilitating and executing Deutsche Bank application migrations. Execute Lean Six Sigma to drive operational excellence and cycle time reduction.
Spearheaded the Application Migration Factory, a global team within HPE's Transformation Program organization, dedicated to executing Deutsche Bank application migrations.
Planned, managed, and executed the migration of Deutsche Bank apps and their Infrastructure CIs from CMO platforms and locations to FMO Infrastructure services and strategic hosting locations. Collect and analyze data using statistical tools (e.g., Minitab, JMP, Excel). Develop and maintain process documentation, SOPs and control plans.
IT Vendor Management for CIOs. Executed Cost Saving ideas and implemented them, ROI and Negotiations. IT Vendor Governance, SLA Handling. Improvised program & process efficiency for time-saving solutions.
Improved project visibility through regular status updates, increased stakeholder engagement and satisfaction.
Led change management efforts, supporting staff through transitions and fostering buy-in for new initiatives. Operational owner of the Standard Operating Procedures used by the Application Migration Factory to enact changes to the Live Estate.

Directed Technology Service Delivery Assurance, Transitions, Technology Enablement, and Client relationship.
Account Managed large deals w.r.t Lean tools
Supported Accenture Operations Sales by providing solution support and engaging in client interactions.
Managed Stakeholder and Vendor relations by Strong problem-solving, facilitation, and project management skills Maintained Project Management Plan adherence and implemented SMART principles.
CTS improvement via KPI handling, ROI from improvement initiatives, defect reduction and quality improvement
Managed IT Project Financials, enhanced credibility, and ensured customer satisfaction.
Engaged in Client meetings for technical due diligence and project implementation.

Led Technology Projects & Service Management for Infrastructure Operations - Paloma Project (SO- GSD). Conducted IT Audit, implemented Information Security Management Systems (ISMS), performed ISO 27001 Gap analysis, Risk Assessment, and policy development.
Accountable for IT Vendor Management for the domain on SLA management, ROI, Negotiation, Cost Saving and Improving process efficiencies.
Managed teams to meet SLAs, proactively addressed escalations, and built high-performing teams through recruitment and performance management. Employee Engagement.
Led Risk assessment, Business Contingency Management, and Disaster recovery efforts.