bodour alawn, Enterprise E channels sales Manager

bodour alawn

Enterprise E channels sales Manager

Zain KSA

Location
Saudi Arabia - Riyadh
Education
Master's degree, English Literature
Experience
12 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :12 years, 8 Months

Enterprise E channels sales Manager at Zain KSA
  • Saudi Arabia
  • My current job since March 2018
Shift Manager at Contact Center Company
  • Saudi Arabia - Riyadh
  • August 2016 to March 2018

Achieve growth and hit sales targets by successfully managing the sales teamDesign and implement a strategic business plan that expands company's customer base and ensure it's strong presence.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

translator at prince sattam university
  • Saudi Arabia - Alkharj
  • June 2012 to July 2013

liaising with teachers to discuss any unclear points.
proofreading and editing final translated versions.
reading through original material and rewriting it in the target language, ensuring that the meaning of the source text is retained.

English department supervisor at Arabian education and training company
  • Saudi Arabia - Alkharj
  • February 2011 to May 2012

Evaluating performance of staff. Represent a daily\ weekly\ monthly report to the direct manager.

call center supervisor at alsaif motors
  • Saudi Arabia - Riyadh
  • February 2008 to May 2010

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Review insurance policy terms to determine whether a particular loss is covered by insurance.
Check to ensure that appropriate changes were made to resolve customers'ʹ problems.

Education

Master's degree, English Literature
  • at University of Massachusetts Boston
  • December 2015
Bachelor's degree, English literature
  • at Prince Sattam university
  • June 2007

Specialties & Skills

Computer Skills
Customer Service Skills
Leadership
computer skills

Languages

English
Expert
Arabic
Native Speaker