bodour alawn, Enterprise E channels sales Manager

bodour alawn

Enterprise E channels sales Manager

Zain KSA

Lieu
Arabie Saoudite - Riyad
Éducation
Master, English Literature
Expérience
12 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 8 Mois

Enterprise E channels sales Manager à Zain KSA
  • Arabie Saoudite
  • Je travaille ici depuis mars 2018
Shift Manager à Contact Center Company
  • Arabie Saoudite - Riyad
  • août 2016 à mars 2018

Achieve growth and hit sales targets by successfully managing the sales teamDesign and implement a strategic business plan that expands company's customer base and ensure it's strong presence.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

translator à prince sattam university
  • Arabie Saoudite - AlKharj
  • juin 2012 à juillet 2013

liaising with teachers to discuss any unclear points.
proofreading and editing final translated versions.
reading through original material and rewriting it in the target language, ensuring that the meaning of the source text is retained.

English department supervisor à Arabian education and training company
  • Arabie Saoudite - AlKharj
  • février 2011 à mai 2012

Evaluating performance of staff. Represent a daily\ weekly\ monthly report to the direct manager.

call center supervisor à alsaif motors
  • Arabie Saoudite - Riyad
  • février 2008 à mai 2010

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Review insurance policy terms to determine whether a particular loss is covered by insurance.
Check to ensure that appropriate changes were made to resolve customers'ʹ problems.

Éducation

Master, English Literature
  • à University of Massachusetts Boston
  • décembre 2015
Baccalauréat, English literature
  • à Prince Sattam university
  • juin 2007

Specialties & Skills

Computer Skills
Customer Service Skills
Leadership
computer skills

Langues

Anglais
Expert
Arabe
Langue Maternelle