Senior relationship Manager
Azizi developments
مجموع سنوات الخبرة :11 years, 6 أشهر
• Increased customer base by turning inquiries into a client and build a referral network to increase sales leads.
• Build a relationship with varies escrow title companies, lenders, appraisers, and property inspectors.
• Provided clients with a current market analysis of the current price for the property.
• Performed financial analysis and risk-tolerance assessment to advise clients on best-option mortgages solutions, whether to attempt loan modification, short sale, or foreclose their property.
• Successfully closed sale transaction real estate since May 2018 accumulating over AED 20 million in turnover and achieving monthly targets.
• Negotiated with lenders (Banks) on behalf of the seller(s) to accept a lower pay off amount on their mortgages
• Conducted prospective client’s visits to the properties and explaining the specifications of the property.
• Proofread and finalized the content of brochures, websites, and other marketing platforms to increase brand presence in the property sector.
• Kept track of upcoming new development projects and informed clients about the possession dates.
• Prepared sales and revenue reports and provided the same as the area property manager.
• Worked closely with all real estate developers in Dubai, Abu Dhabi, and the wider U.A.E region.
• Ensured that the team represents the image of the company and increase brand awareness in the region.
• Conducted daily motivational meetings ensuring a productive team with briefings and targets.
• Took full responsibility for the coaching, development, motivation, and evaluation of the team members.
• Supported the teams daily on their selling skills, giving direction where necessary.
• Conducted performance management and appraisals for the sales team.
• Planned and executed weekly brand events and exhibitions participation to increase market share and brand development.
• Ensured continuous business development by securing new contracts, analyzed logistical problems and implemented corrective actions on time to improve productivity.
• Reviewed IT systems to evaluate performance and quality to achieve growth
• Improved processes of purchase requisition, quotation evaluation and raising necessary EARs.
• Effectively utilized the capital and operational budget from annual budget improving performance.
• Accountability of all consumables and fixed assets inventory in liaison with internal and external auditors.
• Verified inventory of consumable items on a monthly to ensure the audit compliance and reduce shrinkage
• Audited fixed assets quantity, office inventory, warehouses and vessels every year.
• Improved the process of updating the consignments of third-party clients in excel & ERP.
• Coordinated and acquired timely approvals of NOCs for visitors to enter the port area.
• Logistics arrangement to ensure smooth transfers, collection of materials for warehouses.
• Handle correspondence regarding the stock position, costs, receipts, material transfer, etc.
• Ensured that all warehouse documents are entered daily on the online stock inventory system
• Preparing online forms at the Sharjah customs web site for import/export & BOE.
• Secured on time transfer approvals form for new shipments and getting approval from FZ authority.
• Clearing shipments from Airport cargo terminal and seaport.
• Arranging transportation for the shipments from different ports to Sharjah Hamriyah FZ.
• Following up with the agent for BL, DO, and Manifest before the arrival of the Vessel.
• Prepared invoice, packing list and all customs related form for logistics activities.
• Received ship spares, ROV spares, and other tools in warehouses and dispatching them to vessels on arrival.
• Reviewed and implemented new marketing campaigns, events, social media presences to promote brand development
• Tracked and developed a system to track day-to-day sales, monitoring, and forecasting
• Cultivated and strengthened client relationships and partnerships that added value to company profile
• Identified trends and determined system improvements to achieve marketing and sales operational goals
• Driven sales focus team to achieve the annual budget target to meet marketing and sales fiscal goals
• Researched and capitalized on different marketing opportunities to improve product awareness
• Followed up sales to maintain a decent market share and further developed relationship with important clients
• Stayed up to date on product knowledge by participating in educational opportunities, attending conferences and workshops, reading professional publications, and joined professional organizations
• Supported preparation of monthly, quarterly and yearly sales projection along with pipeline reports
• Approved promotional, collateral materials like brochures, videos, binders, and trade show graphics, etc
• Develop field sales action plans and successfully run events to raise brand visibility
• Anticipated new opportunities to maintain a relationship with important clients
• Gathered, investigated and summarized data and trends to provide accurate information through in-depth analysis of reports
• Driven sales, monitor performance and make recommendations to meet and exceed sales targets
• Cultivated a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly
• Minimized stock loss through the management, implementation, and adherence to policies and procedures
• Managed stock availability/ordering to ensure sales opportunities are maximized
• Prepared and present reports of current performance trends, identify commercial opportunities and ensure Commercial/Brand Managers are aware of stock related feedback
• Prepared for and lead stock takes in-store in liaison with the Operations/Internal Audit team
• Effective planning and preparation for any podium/product launch to meet expectations. Provided feedback to relevant parties
• Ensured Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance, and cleanliness
• Monitored and analysed sales per square foot to ensure maximum productivity within brand and store specifications
• Continuous learning of market trends and competitor activities and provide feedback/recommendations to the Company
• Ensured all Company policies and procedures are cascaded to the team, implemented and adhered to
• Monitored Health & Safety standards to be adhered to at all times
• Focused on client relationships through regular visits, understanding their requirements and converting leads into a closing transaction.
• Conducted in-depth market research by attending professional networking events, conferences, and workshops.
• Advertised property listings, interviewed prospective clients, accompanied clients to property site, explained the specifications of the property, discuss conditions of sale, and drew up real estate contracts.
• Provided consultancy to ensure the best options are available for the client and alternatives are offered based on needs.
• Prepared in-depth sales and revenue report to understand the strength, weakness and presented in team meetings.
• Advertised vacant properties on all media platforms, answered all queries via email and phone calls.
• Meet corporate clients and prepare quotes for leasing property