Customer Operations Officer
Service Market
Total years of experience :8 years, 6 Months
Main job roles & responsibilities:
• Handling incoming customer requests:
• Conducting outbound calls to manage the services we offer
• Establishing an excellent rapport with our customers and partners
• Executing full operations cycle
• Providing daily and weekly reports on operations performance
• Providing actionable ideas to improve the sales process, products and offering
Assistance and was soon given responsibility for administrative processes within the office. This included coordinating daily operations of the company with the staff and management team, scheduling and communicating with clients and the employees
GPA of 2.6 from the Highest of 1.0 GPA in the University of the Philippines