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Carla yammine, self employed

Carla yammine

self employed·Space saving concept

Lebanon

Bachelor's degree, International Business

Work experience

Total years of experience: 16 years, 3 months

self employed

March 2011 - September 2018

Space saving concept

Beirut, Lebanon

March 2011 - September 2018

-Responsible for Accounting, sales, customer service, -Implement financial budgeting and forecasting processes
-Analyze clients profitability and develop pricing / rate structures
-Designing Multifunctional Furniture
-Purchasing, Receiving, stocking, Pulling, packing, loading, stacking.
-Scanning and sorting incoming and outgoing stock.
-Acquired new supplier for provision of materials for customer projects, this reduced both lead time and overall costing per unit.

Company industry:
Interior design
Job role:
Management

Brand Manager

June 2004 - December 2010

Sergent major

As Salimiyah, Kuwait

June 2004 - December 2010

-Conducting in-depth consumer analysis to determine the image / demand of a brand.
-Leading cross - functional innovation teams
-Profit & Loss responsibility -Controlling costs in - line with department objectives and business plans
-Utilizing all resources cost effectively
-Developing annual brand plans in partnership with the sales and insight teams
-Implement strategic plans to maximise brand potential -Ensuring profit targets are achieved, margins maintained & expenses controlled
-Liaising closely with customers & licensors presenting product & marketing plans
-Effectively managing, coaching, motivating and developing the sales teams.

Company industry:
Fashion Design
Job role:
Management

Customer Service Manager

May 2000 - May 2002

AMERICANA

Beirut, Lebanon

May 2000 - May 2002

-Launched the Customer Service Department
-Handling customer service interactions, reports, and repairs.
-Ensuring excellent customer service and taking preventive actions
-Training for the customer service representatives and call center
-Handling Local Store marketing

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

University of Atlanta

December 2013

December 2013

Bachelor's degree, International Business

United States

GPA (point): 3.6 out of 5

GPA (point): 3.6 out of 5

Skills

Creativity
Expert
Creativity
Expert
Communications
Expert
Communications
Expert
Teamwork
Expert
Teamwork
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Accounting
Intermediate
Accounting
Intermediate
Good communication skills
Expert
Good communication skills
Expert
Managerial & leadership
Expert
Managerial & leadership
Expert
Retail & wholesale
Expert
Retail & wholesale
Expert
Microsoft Excel, Word,...
Expert
Microsoft Excel, Word,...
Expert
Merchandising
Expert
Merchandising
Expert
office management
Expert
office management
Expert
operation
Expert
operation
Expert
typing
Intermediate
typing
Intermediate
mail
Expert
mail
Expert
teamwork
Expert
teamwork
Expert
order
Expert
order
Expert
purchasing
Expert
purchasing
Expert
problem solving
Expert
problem solving
Expert
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
marketing
Intermediate
marketing
Intermediate
logistics
Intermediate
logistics
Intermediate
team leadership
Expert
team leadership
Expert
purchasing negotiations
Expert
purchasing negotiations
Expert
outlook
Intermediate
outlook
Intermediate
purchasing management
Intermediate
purchasing management
Intermediate
procurement
Expert
procurement
Expert
logistics management
Intermediate
logistics management
Intermediate
supply chain management
Intermediate
supply chain management
Intermediate
planning
Expert
planning
Expert
key account management
Intermediate
key account management
Intermediate
negotiation
Intermediate
negotiation
Intermediate
marketing management
Intermediate
marketing management
Intermediate
marketing strategy
Intermediate
marketing strategy
Intermediate
market research
Expert
market research
Expert
wholesale
Expert
wholesale
Expert
sales coordination
Expert
sales coordination
Expert
marketing communications
Intermediate
marketing communications
Intermediate
team management
Expert
team management
Expert
retail
Expert
retail
Expert
Creativity
Expert
Creativity
Expert
Communications
Expert
Communications
Expert
Teamwork
Expert
Teamwork
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert

Languages

Arabic
Expert
English
Expert
French
Intermediate
Chinese
Beginner

Hobbies

  • drawing, diving, traveling