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Carmela Angel Mangahas, Account Coordinator

Carmela Angel Mangahas

Account Coordinator·Staffluence Resources, Inc.

United Arab Emirates

Bachelor's degree, Operations Management

Work experience

Total years of experience: 6 years, 1 months

Account Coordinator

July 2024 - March 2026

Staffluence Resources, Inc.

Makati City, Philippines

July 2024 - March 2026

• Managed and maintained client relationships through regular business reviews
and meetings
• Delivered exceptional client service by understanding and addressing clients
needs and expectations
• Monitored account performance and provided timely, accurate status updates
to the clients
• Executed end-to-end recruitment processes, from talent sourcing to candidate
onboarding
Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

HR Generalist

August 2021 - June 2023

Hebe Beauty Cosmetics

Taguig, Philippines

August 2021 - June 2023

• Executed end-to-end recruitment processes, from talent sourcing to candidate
onboarding
• Strengthened employee relations through effective communication and conflict
resolution
• Planned and executed employee engagement initiatives to enhance morale,
productivity, and retention
• Provided comprehensive administrative support while ensuring compliance
with company policies and procedures
Company industry:
Marketing
Job role:
Human Resources and Recruitment

Import and Export Staff

October 2020 - June 2021

Shing Hung Plastics Co.,

Batangas, Philippines

October 2020 - June 2021

• Ensured compliance with PEZA (Philippine Economic Zone Authority) policies
and procedures for import and export transactions
• Conducted document liquidation and ensured accurate and timely submission
of PEZA compliance requirements
Company industry:
Industrial Production
Job role:
Logistics and Transportation

HR Staff

March 2020 - October 2020

Shing Hung Plastics Co.,

Batangas, Philippines

March 2020 - October 2020

• Executed end-to-end recruitment processes, from talent sourcing to candidate
onboarding
• Coordinated benefits-related activities and provided support to employees
regarding benefit eligibility and claims
Company industry:
Industrial Production
Job role:
Manufacturing

Customer Service Processor

January 2019 - January 2020

Sobida Motors Corp.

Manila, Philippines

January 2019 - January 2020

• Delivered efficient after-sales support while maintaining strong client
relationships
• Facilitated end-to-end processing of insurance requirements, ensuring
compliance and timely approvals
Company industry:
Automotive Dealership & Distributor
Job role:
Logistics and Transportation

Education

Batangas State University

January 2019

January 2019

Bachelor's degree, Operations Management

Philippines

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
END TO END ENCRYPTION
Intermediate
END TO END ENCRYPTION
Intermediate
Microsoft tools
Expert
Microsoft tools
Expert
Organizational Skills
Intermediate
Organizational Skills
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
ECONOMICS
Intermediate
ECONOMICS
Intermediate

Languages

English

Expert

Filipino

Native Speaker

Training and Certifications

Certifications
Salus Consultancy Services
Basic Occupational Safety & Health
Salus Consultancy Services
Feb 2019
Show credentials
Training
Basic Occupational Safety & Health
Feb 2019
Show credentials