Traffic Controller/Document Controller
Continent Advertising
Total years of experience :10 years, 7 Months
Create Document Control and correspondence folders for individual projects.
• Ensure proper document control support is given to each project.
• Manage and maintain all controlled company documents
• Create document filing and organizing systems that are both effective and efficient
• Ensure proper organization and security of documents (paper and electronic)
• Log document requests and help retrieve documents as needed for employees
• Make available, notify and distribute documents to relevant recipients
• Oversee document through its entire lifecycle (inception to archival)
• Directly contacting clients on the artwork required for the directory
• Contact suppliers and sign on the printed artwork
• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Train, supervise and support office staff, including receptionists, security guards and call center agents
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints and specific customers’ requests
• Troubleshoot emergencies
• Monitor stock and order office supplies
• Ensure proper mail distribution
• Prepare and monitor office budget
• Keep updated records of office expenses and costs
• Ensure Company’s policies and security requirements are met
.• Documenting minutes in company meetings
• Allocating different tasks to employees
• Inspecting teams work before handing over to management
• Advocate between the CEO and the employee
• Assisting in the preparation of regularly scheduled reports
• Answering calls from suppliers and negotiating prices with them
• Maintaining and developing filing systems
• Reconciling expense and inventory reports
• Issuing assistance and resolving parent’s issues
• Train and supervise office staff like the receptionist
• Open, sort and distribute incoming correspondence
• Maintain electronic and hard copy filing system
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Act as the point of contact for Parents and Administration office
• • Receiving goods from the suppliers
• Making and authorizing GRN's
• Ordering items in the system from the general stores
• Issuing items to different wards and departments
• Compiling requisitions to facilitate placement of orders to registered suppliers
• Manage and address shrinkage and stock loss
• Assisting in the preparation of regularly scheduled reports
• Advocate between suppliers and negotiating prices with them
• Maintaining and developing filing systems
• Reconciling expense and inventory reports
Achievements
• Understanding the daily activities under a short period of time
• Trained my replacement upon exit
• • Receiving under supervision of products from suppliers
• Issuing products to different units within the hospital
• Updating inventories in the system
• Filling bin cards in the general store
• Conducting periodic stock-takes
• Ensuring tidiness within the storage area
• Participating in ISO audits
Achievement
• Sourcing of a strategic alliance supplier at short notice
• Receiving high value equipments in liaison with user and support department