cathleen mae estrella, Ward Clerk

cathleen mae estrella

Ward Clerk

Kuwait Hospital

Location
Kuwait
Education
Higher diploma, hotel and restaurant management
Experience
10 years, 3 Months

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Work Experience

Total years of experience :10 years, 3 Months

Ward Clerk at Kuwait Hospital
  • Kuwait - Sabah as Salim
  • My current job since April 2022

Ward clerks provide administrative support in hospital departments, clinics and on wards. This includes answering telephone calls, updating confidential patient data and making sure doctors, nurses and other healthcare professionals, have access to patients' medical records.

Supervisor at royal foods company
  • Kuwait - Al Kuwait
  • December 2013 to January 2022

December 23, 2013 - October 30, 2015
Boccini Pizzeria (Grand Avenues Mall, Kuwait)
• Ensures and assist the needs of the guest.
• Check the back-ups before opening the store.
• Suggests food and beverages to be well versed with the menu, method of preparation and accompaniments.
• Maintains cleanliness and mise-en-place level at working station and service for smooth operation.
• Replenishes supply of linen and other Operating equipment.
• Follows correct sequence of service outlined in the Standard Operating Manual.
• Sets up tables in accordance with Restaurant policy.
• Cleans and removes dishes from the table after service is completed.
• Transports soiled dishes from dining room to kitchen and depositing them in proper placing at the Steward area.
• Cleans all spillage during mealtime and at closing.
• Maintains excellent grooming standard at all times.


❖ BARISTA / CASHIER​​​​
November 1, 2015
Nestle Toll House Café (Marina Crescent, Kuwait)
• Making coffee.
• Preparing for daily back-ups.
• Maintaining the cleanliness of the Bar area.
• Monitoring and updating the expiration dates of all the products.
• Preparing and baking the cookies, breads, brownies we will sell for the day.
• Performed cash register.
• Monitoring of stocks.
• Built relationships with guest and provided great service consistently.

Laser Technician at dcc
  • Kuwait - Hawali
  • April 2018 to January 2022

responsible for preparing clients for hair removal treatment procedures

Rental Agent at sixt
  • Kuwait - Al Kuwait
  • February 2018 to January 2022
Medical Secretary at alabduljalil eye clinic
  • Kuwait - Sabah as Salim
  • August 2019 to April 2021

Supports physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; controlling accounts receivables; transcribing dictation; preparing medical reports, patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient records.

Medical Secretary at etihad medical cliic
  • Kuwait - Hawali
  • April 2018 to August 2018
Admin Clerk at al seef hospital
  • Kuwait - Al Ahmadi
  • July 2016 to January 2018

guest relation, handling admission and discharge of a patient, to enter the medication on a system

Education

Higher diploma, hotel and restaurant management
  • at institute
  • May 2011

major in front office and housekeeping department

Specialties & Skills

communication skill
computer literate
ability to work under pressure
decision making
time management
self motivation
leadership
teamwork

Languages

English
Intermediate
Arabic
Beginner

Training and Certifications

Basic Life Support (Training)
Training Institute:
Kuwait Hospital
Duration:
8 hours
BFHI (Training)
Training Institute:
Kuwait Hospital
Date Attended:
October 2022
Duration:
32 hours