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cathleen mae estrella, Ward Clerk

cathleen mae estrella

Ward Clerk·Kuwait Hospital

Kuwait

Higher diploma, hotel and restaurant management

Work experience

Total years of experience: 12 years, 4 months

Ward Clerk

April 2022 - Present

Kuwait Hospital

Sabah as Salim, Kuwait

April 2022 - Present

Ward clerks provide administrative support in hospital departments, clinics and on wards. This includes answering telephone calls, updating confidential patient data and making sure doctors, nurses and other healthcare professionals, have access to patients' medical records.

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Laser Technician

April 2018 - January 2022

dcc

Hawali, Kuwait

April 2018 - January 2022

responsible for preparing clients for hair removal treatment procedures

Company industry:
Medical Clinic
Job role:
Medical, Healthcare, and Nursing

Rental Agent

February 2018 - January 2022

sixt

Al Kuwait, Kuwait

February 2018 - January 2022

Company industry:
Marketing
Job role:
Sales

Supervisor

December 2013 - January 2022

royal foods company

Al Kuwait, Kuwait

December 2013 - January 2022

December 23, 2013 - October 30, 2015
Boccini Pizzeria (Grand Avenues Mall, Kuwait)
• Ensures and assist the needs of the guest.
• Check the back-ups before opening the store.
• Suggests food and beverages to be well versed with the menu, method of preparation and accompaniments.
• Maintains cleanliness and mise-en-place level at working station and service for smooth operation.
• Replenishes supply of linen and other Operating equipment.
• Follows correct sequence of service outlined in the Standard Operating Manual.
• Sets up tables in accordance with Restaurant policy.
• Cleans and removes dishes from the table after service is completed.
• Transports soiled dishes from dining room to kitchen and depositing them in proper placing at the Steward area.
• Cleans all spillage during mealtime and at closing.
• Maintains excellent grooming standard at all times.


❖ BARISTA / CASHIER​​​​
November 1, 2015
Nestle Toll House Café (Marina Crescent, Kuwait)
• Making coffee.
• Preparing for daily back-ups.
• Maintaining the cleanliness of the Bar area.
• Monitoring and updating the expiration dates of all the products.
• Preparing and baking the cookies, breads, brownies we will sell for the day.
• Performed cash register.
• Monitoring of stocks.
• Built relationships with guest and provided great service consistently.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Medical Secretary

August 2019 - April 2021

alabduljalil eye clinic

Sabah as Salim, Kuwait

August 2019 - April 2021

Supports physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; controlling accounts receivables; transcribing dictation; preparing medical reports, patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient records.

Company industry:
Medical Clinic
Job role:
Medical, Healthcare, and Nursing

Medical Secretary

April 2018 - August 2018

etihad medical cliic

Hawali, Kuwait

April 2018 - August 2018

Company industry:
Other Healthcare Services
Job role:
Administration

Admin Clerk

July 2016 - January 2018

al seef hospital

Al Ahmadi, Kuwait

July 2016 - January 2018

guest relation, handling admission and discharge of a patient, to enter the medication on a system

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

institute

May 2011

May 2011

Higher diploma, hotel and restaurant management

Philippines

GPA (point): 2 out of 4

GPA (point): 2 out of 4

major in front office and housekeeping department

Skills

communication skill
Intermediate
communication skill
Intermediate
computer literate
Intermediate
computer literate
Intermediate
ability to work under pressure
Intermediate
ability to work under pressure
Intermediate
decision making
Intermediate
decision making
Intermediate
time management
Intermediate
time management
Intermediate
self motivation
Intermediate
self motivation
Intermediate
leadership
Intermediate
leadership
Intermediate
teamwork
Intermediate
teamwork
Intermediate

Languages

English
Intermediate
Arabic
Beginner

Training and Certifications

Training
Basic Life Support
Kuwait Hospital
BFHI
Kuwait Hospital
Oct 2022