Cathrina Casalo, (a) Help Desk Assistant

Cathrina Casalo

(a) Help Desk Assistant

Aspire Logistics

Location
Qatar - Doha
Education
Diploma, Completion on the Job Training
Experience
6 years, 2 Months

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Work Experience

Total years of experience :6 years, 2 Months

(a) Help Desk Assistant at Aspire Logistics
  • Qatar - Doha
  • October 2010 to October 2012

• Responsible day to day HR Services function.
• Responsible in Filling and labeling All-important documents by keeping and organizing it in a systematic order.
• Maintained records and files for any purposes.
• Responsible preparing contract renewal
• Responsible reviewing and preparing Annual Performance Evaluation of all the employee
• Making letters and type on Expedition System
• Responsible for retrieving and filling system
• Relays and receives messages promptly and accurately verbally or writing. Direct any message to concerned employee
• Check documents after Manager Comments, copy and distribute to the correct person or department.
• Making minutes of meeting if needed.
• Responsible for the follow up documents.
• Checking the mail from Document Control.
• Reliever of the Executive Secretary during her leave.
• Responsible for making payroll for over 7 months due to no payroll officer
• Reliever of the Payroll Officer during leave
• Assisting Head of HR Services to prepare Quarterly report to submit to DG
• Worked with computers and other general works.
• Coordinate business trips

(b) Clerk (HR & Administration Department) at Aspire Zone Central Office
  • Qatar - Doha
  • July 2008 to July 2010

b) Clerk (HR & Administration Department): July 2008 - July 2010
Aspire Zone Central Office (Client)
Doha - Qatar

• Responsible to send an email to the candidates if they are not successful for applying.
• Coordinating between different departments
• Well known to use Expedition program
• Making a Business Plan presentation if necessary
• Establish and monitor files, schedule appointments for interviews and meetings
• Arrange internal and external appointments
• Coordinate business trips
• Manage the day to day office tasks & its follow up • Draft and type letters
• Arrange hotel booking
• Perform other Human Resources related duties as directed by the HR Manager

Clerk at Venues & Events Department
  • Qatar - Doha
  • July 2008 to July 2010

c) Clerk (Venues & Events Department): July 2008 - July 2010
Aspire Zone Central Office (Client)
Doha - Qatar

• Assistant of Venues & Events Manager
• Making minutes of meeting
• Assist to file the incoming and outgoing documents
• Responsible for the follow up documents after DG put remarks to the concern person.
• Check his mail in Document Control
• Preparing Weekly Activity Schedule
• Preparing Venue Hire Agreement
• Updating the Summary list

Administrative Clerk /Administrative Assistant at Aspire LOGISTICS /Aspire Zone Foundation
  • Qatar - Doha
  • July 2008 to July 2010

* Responsible to send an email to the candidates if they are not
successful for applying.
* Coordinating between different departments
* Well known to use Expedition program
* Making a Business Plan presentation if necessary
* Establish and monitor files, schedule appointments for
interviews and meetings
* Arrange internal and external appointments
* Coordinate business trips
* Manage the day to day office tasks & its follow up
* Draft and type letters
* Arrange hotel booking
* Perform other Human Resources related duties as directed by
the HR Manager

(d) Assistant Document Controller at Aspire Zone Central Office
  • Qatar - Doha
  • July 2008 to January 2009

d) Assistant Document Controller: 8 July 2008 - January 2009
Aspire Zone Central Office (Client)
Doha - Qatar

• Assistant Document Controller in GTC (Deputy President Main Office)
• Responsible for receiving (Register the incoming as well to distribute to concern person (Department) as per the Director comments and to update for the remark made
• Outgoing (sending fax, attached confirmations update in the system and makes a copy for the CC: as mentioned in the document) and processing Technical correspondence documents
• Indexing for filing for easy retrieving documents
• Verifying/clarifying regarding documents issue from managers in each department
3) Receptionist

(3) Receptionist at Damac Al-Jaziera Catering
  • Qatar - Doha
  • July 2007 to November 2008

July 1, 2007 - November 31, 2008
Damac Al-Jaziera Catering
Doha, Qatar

• Welcome and speak to the guest or visitors in a polite and friendly manner at all times.
• Smile and use the standard language to meet and greet the guest or visitors.
• Attend the reception desk and controls incoming and outgoing calls.
• Receive and transfer incoming calls to the right department or person. If it's not on the seat or out of the office just note down the message clearly and give it to the person concern when they came.
• List down all the outgoing international calls.
• Making telephone monthly bill.
• Always remember that the mobile number of all the staff is confidential and do not give to anyone without their permission.
4) Cashier

(4) Cashier at Liberty Commercial Shopping Complex
  • Philippines
  • July 2006 to December 2006

July 2006 - December 2006
Liberty Commercial Shopping Complex
Naga City, Philippines

• Assisting the customer
• Maintaining the daily inventory record.
• Receiving cash and cheque payment of the customers.
• Responsible for keeping the sales record.
• Ensure that each customer receives outstanding service by providing a friendly and environment, which includes greeting
• Acknowledgement every customer, maintaining outstanding solid product knowledge and all other aspects of customers service.
5) Sales Lady

(5) Sales Lady at Farmers Plaza Mall
  • Philippines
  • November 2005 to April 2006

November 2005 - April 2006
Farmers Plaza Mall
Manila, Philippines

• Assisting the customer
• Checking the daily record of the stocks
• Promoting the products
• Maintaining a good relationship to the customers

Education

Diploma, Completion on the Job Training
  • at Negros Navigation Ship
  • January 2004

• Conducted on January 2004 enrooted from Port of Manila to the Port of Iloilo City and Cagayan De Oro Philippines and Vice Versa. Certificate of Completion on the Job Training

Diploma, Tourism
  • at University of Nort Eartern Philippines
  • September 2003

September 2003 Iriga City Coliseum Philippines • Seminar workshop with Eco-Tourism (a key to suitable development) Certificates of Actual Shipboard Management Certificate of Visual and Actual Shipboard Management Training

High school or equivalent, Hotel and Restaurant Management
  • at University of North Eastern Philippines
  • April 2003

COLLEGE • Hotel and Restaurant Management (AHRM) University of North Eastern Philippines Iriga City, Philippines April 12, 2003 (Graduated) Trainings and Seminars

Bachelor's degree, Hotel and Restaurant Management
  • at Convention Center
  • April 2003

Graduate with this complete course

Bachelor's degree, Hotel and Restaurant Management
  • at University of Nort Eartern Philippines
  • April 2003

Specialties & Skills

Performance Appraisal
Administrative Organisation
APPRAISAL
ADMINISTRATIVE ASSISTANT
CONTRACTS
DOCUMENT CONTROL
HELP DESK
PAYROLL

Languages

English
Expert