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Ceazar Sanuco Sanuco, Supervisor

Ceazar Sanuco Sanuco

Supervisor·M. H. Alshaya Company

United Arab Emirates

Diploma, software programming

Work experience

Total years of experience: 12 years, 0 months

Supervisor

January 2017 - October 2025

M. H. Alshaya Company

Ajman, United Arab Emirates

January 2017 - October 2025

Company industry:
Retail & Wholesale
Job role:
Hospitality and Tourism

Store Incharge

January 2017 - October 2025

Starbucks coffee,

Ajman, United Arab Emirates

January 2017 - October 2025

Accountable to achieve sales goals and reaching
sales targets through the development, training
and coaching of the team.
Maintain store operations and visual
merchandising standards to ensure a Grand
opening look and feel to the customers.
Responsible for operational policies and
procedures to ensure fiscal control, security of
company assets, inventory management and
design center safety.
Ensure all information and policies of the
company are communicated to staff and posted
as required.
Effectively manage customer contacts and
relationship to improve customer service, build
sales volume, improve staff effectiveness and
increase overall customer satisfaction.
Manage the sales team and the design team to
achieve the monthly sales targets and increase
the overall performance of the design center.
Accountable for order placement and monitoring
all open and pending orders.
Maintain a system ensuring all customer orders
and deliveries are monitored, providing updates to
the design staff and customers on their pending
orders. Maintain communications with logistics center on
all pre and post- delivery matters and ensuring
high standards of service during the delivery
process.
Provide all sales and progress reports to District
Manager and Operations Manager.
Responsible for training new staff. Update the
team knowledge regarding new products and
standards of procedures.
Responsible for handling and negotiating
customer service and complaints.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Barista

October 2014 - January 2017

Starbucks coffee

Dubai, United Arab Emirates

October 2014 - January 2017

Greeting and serving the guest.
Handling customer orders. Well-organized and
able to handle tasks simultaneously.
Work effectively in a team or independent
environment with high sense of urgency.
Constantly updating knowledge and skills
through intense self-study and research.
Flexible, assertive, innovative, self-motivated, and
proactive.
Implemented cleanliness standards, improving
health inspection scores

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Sales Associate

May 2013 - November 2013

Bench Fashion-Retail

Quezon City, Philippines

May 2013 - November 2013

Managed proper functioning of fashion store.
Ensured outstanding service to all customers.
Greeted all customers and provided customer
service.
Maintained an awareness of all promotions and
advertisements.
Assisted in implementation of price changes.
Facilitated to answers customer questions quickly
and accurately.
Provided excellent customer service to customer.
Ensured to thanks all customers and invite them
to visit again.

Company industry:
Sales Outsourcing
Job role:
Sales

Intern

July 2012 - October 2012

Stream Global Services Inc.,

Quezon City, Philippines

July 2012 - October 2012

Built a professional network that supports future
career growth.
Participated in training sessions, boosting product
knowledge.
Collaborated with team members to enhance
sales strategies.
Developed strong communication skills through
client interactions.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Accounting and Auditing

Education

System Technology institute

October 2012

October 2012

Diploma, software programming

Philippines

De Los Santos College STI College

January 2012

January 2012

Diploma, software programming

Philippines

Skills

Cashiering
Intermediate
Cashiering
Intermediate
Hospitality
Intermediate
Hospitality
Intermediate
Barista
Intermediate
Barista
Intermediate
Coffee
Intermediate
Coffee
Intermediate
Sales Representatives
Intermediate
Sales Representatives
Intermediate
ANALYTICAL THINKING
Expert
ANALYTICAL THINKING
Expert
Teamwork
Expert
Teamwork
Expert
Call Center
Intermediate
Call Center
Intermediate
ACCOUNTABILITY
Expert
ACCOUNTABILITY
Expert
ACTIVE LISTENING
Expert
ACTIVE LISTENING
Expert
CONFLICT MANAGEMENT
Intermediate
CONFLICT MANAGEMENT
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
DETAIL ORIENTED
Expert
DETAIL ORIENTED
Expert
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Administration
Expert
Administration
Expert
Customer Care
Expert
Customer Care
Expert
Marketing
Intermediate
Marketing
Intermediate
Merchandising
Intermediate
Merchandising
Intermediate
Retail
Expert
Retail
Expert

Languages

English

Expert

Tagalog

Native Speaker

Training and Certifications

Certifications
Driver's license for light vehicle

Hobbies and interests

watching movies, playing games, work out