Sales Associate
Rivoli Group
Total years of experience :14 years, 11 Months
• Achieving sales target of the shop & brands
• Understanding customer needs & recommending suitable product/brand
• Selling product to customers as per customer needs
• Up selling/ Cross selling, where necessary
• Handling new launches, promotion of products & visual merchandising
• Maintaining general cleanliness, hygiene standards & visual displays
• Adhering to Standard Operating procedures
• Implementing CRM at the store level & providing relevant feedback
BYBLOS HOSPITALITY GROUP
La Gaufrette Coffee Shop & Restaurant
February 2011- up to present
Deira City Center, Dubai, UAE
Waitress
• Welcomes and greet guest
• Checks the condition of the different table appointments to be used in food service
• Checks the condition of the dining area
• Receives and places orders
• Serve food ordered by the guest and provide excellent service
• Present bill and clears the dining table
• Do other duties assigned by the supervisor
JIU HUA SPA AND RESORT (Practicum)
March 12- June 03, 2007
Beijing, China
Banquet Receptionist
• Welcomes and greets guests at the entrance and escort them in their tables.
• Assists waiters in the preparation of mis-en-place and in the set-up of the function room.
• Fills/ maintains reservations logbook and logs down critical incidents
• Attends to guest inquiries, request and complaints
• Performs other duties as maybe assigned by superior
PLANTATION RESORT & CASINO (Training)
April 02, 2009-April 13, 2009
Mahe Island, Seychelles
Housekeeping Attendant
• Attends daily briefing & orientation
• Prepares trolley for the assigned rooms to clean & to make-up
• Cleans guestrooms following the hotel's standard procedures
• Provide housekeeping services & handles requests from guests
• Do other duties assigned by the supervisor
CAVA BAR & RESTAURANT (Training)
May 20, 2008- June 20, 2008
7912 Somerset Olympia Hotel
Makati Avenue, Makati City
Waitress
• Welcome guest with warmth greetings
• Escort customers to their tables.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Clean tables and/or counters after patrons have finished dining.
• Take orders from patrons for food or beverages.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
• Delivering the check and accepting payment