CELESTE ESCANO

Accounts Assistant
• Petty cash custodian
• Submit and reconcile expense reports
• Prepare invoices and LPOs
• Proficiency in Xero System
• Posting and reconciling Credit Card Transactions

Admin Assistant
• Cover the reception desk - answer and direct phone calls
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Develop and maintain computer/ manual filing systems
• Provide general support to visitors - face to face enquiries
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Book conference calls, rooms, taxis, couriers, etc.
• Take accurate minutes of meetings
• Company car renewal, traffic fine checking and payment and car rental arrangement

Production Assistant
• Coordinate with sales and production team for the schedule of every confirmed job/activities
• Arrange trucks, crews, air tickets, hotel bookings etc.
• Request for quotes from suppliers and arrange for collection/delivery once approved
• Permit to work application, Risk Assessment Management, Method of Statement and other documents required for job.
• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques

Credit Controller

• Checking customers credit ratings with banks
• Timely and effective collection of all debts and customers payments
• Negotiating re-payment plans
• Maintaining contact with clients to ensure invoices are clear for payment
• Resolving queries both internally and externally around outstanding invoices
• Posting and allocating daily receipts to accounting systems
• Providing accounts information to internal departments
• Monitor company and personal customer account.
• Send clients statement of account every month or if required.
• Coordinate with companys accountant or client if theres any default in payment, dispute, missing invoices.
• Send mail, call and visit clients office due to late, overdue payment.
• Arrange cheque collection if its ready.
• Carry out credit card transaction, cash and cheque payment.
• Assess if clients account is delinquent and refer to Finance Manager for further process.
• Pursue overdue payments and ensure that credit terms are adhered to support monthly receivables reporting and month end requirements.


Counter Sales Agent
• Attend to car rentals/hire requirements procedure queries over the phone and walk in clients.
• Sending and following up quotation.
• Update the system and process the agreement on receipt of proper documentation and explaining the terms & condition.
• Carry out credit card transaction or cash payment before the agreement is drawn.
• Close the agreement and generate invoices.
• Prepares new Agreement for daily, weekly, monthly and lease.
• Proficiency in CARPRO System
• Dubai Police agreement uploading, vehicle details entry, borrowed services, replacements etc.
• Ascertain the status of the rented of the rented vehicle as to the expected date of return, extend the agreement etc.
• Follow up with the customers to confirm the status of their agreements before its expiry, whether the agreement needs to be extended or closed.
• Maintain and update rental agreement files.
• Assist the customers for their booking, servicing of their vehicles, in case of accidents scheduling them for the replacements.
• Attending to customer’s complaints and issues regarding the vehicles.
• Coordinates with garage for service vehicles
• Demonstrate the telephone etiquette whilst on call.
• Generate invoices in the system for back charge, accident liability and Oman Insurance coverage cases or excess mileage.
• Contact and notify customers of overdue payment.
• Deliver quality customer service to customers.