Client Relationship Manager
Links Group, Equiom Group
Total years of experience :13 years, 0 Months
Develop and implement a consulting plan that incorporates initiatives for identifying and gaining new revenue from existing client portfolio
Constantly seek out new opportunities for business growth using creative and innovative solutions.
Construct and deliver against the agreed business development plan and strategy.
Manage and develop a portfolio of clients through building a strong customer relationship to ensure that the client’s needs are recognized and met.
Pro-actively co-ordinate, plan and prepare for client visits.
Ensure that all data collected is accurately inputted onto CRM in a timely manner.
Playing an integral role in new business pitches
Hold Responsibility for the effective on-boarding of new clients
Focusing on growing and developing existing clients, together with generating businesses
Act as a the key interface between the customer and all relevant divisions
Managing a portfolio of clients
Initiating sales process by building relationships, qualifying potential and scheduling appointments
Exploring opportunities to add value to job accomplishments
Develop strategic and tactical plans for P&L studies
Enhance revised price structure and architecture for new customers
Working with Dubai Municipality on public health standards
Established and maintained relationship with partners
Supported in events and exhibitions
Providing sales reports on weekly, monthly and quarterly basis
Negotiated partnership with companies, HORECA and groups
Developed strategic sales plans to improve revenues, profitability and market share
Planning, developing and implementing effective marketing communication campaigns.
Using the full marketing mix for the company’s marketing communications
Writing copy for all marketing collateral, including brochures, letters, emails and websites.
Understanding the product and customer profile and write thorough specs for each.
Monitoring ongoing campaign spend against the budget, keeping accurate records and highlighting where variances occur.
Producing an accurate summary of total spend at the end of a marketing campaign.
Undertaking detailed ongoing analysis of marketing campaigns to ensure targets are met.
Assisting in the production of ongoing competitor analysis and reporting, with particular reference to pricing, presentation and promotion.
Served as primary copywriter on advertising campaigns for multiple accounts and successful product launches.
Assumed a lead role in pitch team meetings due to strengths in presentation and negotiation skills, and helped close major accounts.
Generated campaign response-rates of between 6% and 8%.
Coordinate public relations activities and media
Delivered media and advertising reports
Planned and evaluated marketing activities and exhibitions
Planned marketing budgets and yearly calendar
I went into different areas in the company. I had some customer services experiences in addition to auditing and others forms of help for the employess
Since it was my first banking experience, i learned about loans and other forms of banking transaction.
I worked as a teller and in the loans department.
It also enforced my customer communication skills in addition to my banking skills.
Currently in Progress.
Gpa=3.0 I received a scholarship to go into tourism and hotel management but i was more interested in Business administration and more specifically in marketing. I had 2 internships during my years in Balamand.
I graduated my French Bac with honors I had several painting awards and did many community work in school
