Total des années d'expérience: 12 Années, 11 Mois
mars 2018
A À présent
Client Relationship Manager
à Links Group, Equiom Group
Lieu :
Émirats Arabes Unis - Dubaï
Develop and implement a consulting plan that incorporates initiatives for identifying and gaining new revenue from existing client portfolio
Constantly seek out new opportunities for business growth using creative and innovative solutions.
Construct and deliver against the agreed business development plan and strategy.
Manage and develop a portfolio of clients through building a strong customer relationship to ensure that the client’s needs are recognized and met.
Pro-actively co-ordinate, plan and prepare for client visits.
Ensure that all data collected is accurately inputted onto CRM in a timely manner.
Constantly seek out new opportunities for business growth using creative and innovative solutions.
Construct and deliver against the agreed business development plan and strategy.
Manage and develop a portfolio of clients through building a strong customer relationship to ensure that the client’s needs are recognized and met.
Pro-actively co-ordinate, plan and prepare for client visits.
Ensure that all data collected is accurately inputted onto CRM in a timely manner.
janvier 2015
A mars 2018
Offices Specialist
à Nespresso
Lieu :
Émirats Arabes Unis - Dubaï
Playing an integral role in new business pitches
Hold Responsibility for the effective on-boarding of new clients
Focusing on growing and developing existing clients, together with generating businesses
Act as a the key interface between the customer and all relevant divisions
Managing a portfolio of clients
Initiating sales process by building relationships, qualifying potential and scheduling appointments
Exploring opportunities to add value to job accomplishments
Develop strategic and tactical plans for P&L studies
Enhance revised price structure and architecture for new customers
Hold Responsibility for the effective on-boarding of new clients
Focusing on growing and developing existing clients, together with generating businesses
Act as a the key interface between the customer and all relevant divisions
Managing a portfolio of clients
Initiating sales process by building relationships, qualifying potential and scheduling appointments
Exploring opportunities to add value to job accomplishments
Develop strategic and tactical plans for P&L studies
Enhance revised price structure and architecture for new customers
janvier 2015
A décembre 2015
Sales & Account Manager
à Boecker Public Health
Lieu :
Émirats Arabes Unis - Dubaï
Working with Dubai Municipality on public health standards
Established and maintained relationship with partners
Supported in events and exhibitions
Providing sales reports on weekly, monthly and quarterly basis
Negotiated partnership with companies, HORECA and groups
Developed strategic sales plans to improve revenues, profitability and market share
Established and maintained relationship with partners
Supported in events and exhibitions
Providing sales reports on weekly, monthly and quarterly basis
Negotiated partnership with companies, HORECA and groups
Developed strategic sales plans to improve revenues, profitability and market share
septembre 2013
A décembre 2014
Senior Marketing Executive
à Chevron
Lieu :
Etats Unis
Planning, developing and implementing effective marketing communication campaigns.
Using the full marketing mix for the company’s marketing communications
Writing copy for all marketing collateral, including brochures, letters, emails and websites.
Understanding the product and customer profile and write thorough specs for each.
Monitoring ongoing campaign spend against the budget, keeping accurate records and highlighting where variances occur.
Producing an accurate summary of total spend at the end of a marketing campaign.
Undertaking detailed ongoing analysis of marketing campaigns to ensure targets are met.
Assisting in the production of ongoing competitor analysis and reporting, with particular reference to pricing, presentation and promotion.
Using the full marketing mix for the company’s marketing communications
Writing copy for all marketing collateral, including brochures, letters, emails and websites.
Understanding the product and customer profile and write thorough specs for each.
Monitoring ongoing campaign spend against the budget, keeping accurate records and highlighting where variances occur.
Producing an accurate summary of total spend at the end of a marketing campaign.
Undertaking detailed ongoing analysis of marketing campaigns to ensure targets are met.
Assisting in the production of ongoing competitor analysis and reporting, with particular reference to pricing, presentation and promotion.
août 2011
A août 2013
Marketing Executive
à Boecker Public Health
Lieu :
Liban - Beyrouth
Served as primary copywriter on advertising campaigns for multiple accounts and successful product launches.
Assumed a lead role in pitch team meetings due to strengths in presentation and negotiation skills, and helped close major accounts.
Generated campaign response-rates of between 6% and 8%.
Coordinate public relations activities and media
Delivered media and advertising reports
Planned and evaluated marketing activities and exhibitions
Planned marketing budgets and yearly calendar
Assumed a lead role in pitch team meetings due to strengths in presentation and negotiation skills, and helped close major accounts.
Generated campaign response-rates of between 6% and 8%.
Coordinate public relations activities and media
Delivered media and advertising reports
Planned and evaluated marketing activities and exhibitions
Planned marketing budgets and yearly calendar
juin 2011
A août 2011
Trainee
à Marina Del Sol
Lieu :
Liban
I went into different areas in the company. I had some customer services experiences in addition to auditing and others forms of help for the employess
septembre 2010
A octobre 2010
Trainee
à Bank of Beirut
Lieu :
Liban
Since it was my first banking experience, i learned about loans and other forms of banking transaction.
I worked as a teller and in the loans department.
It also enforced my customer communication skills in addition to my banking skills.
I worked as a teller and in the loans department.
It also enforced my customer communication skills in addition to my banking skills.
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