Relationship Manager-Commercial Banking
First Abu Dhabi Bank(FAB)
Total years of experience :16 years, 4 Months
• Develop and maintain productive business relationship with customers across the designated portfolio for generating additional business for the organization.
• Generate awareness on banking and third party products and services to the existing customer base for effectively closing identified business deals and enhancing cross-sale revenue.
• Prepare and present various business models to potential clients, customers and deployed suitable business model as per clients need.
• Enhance business generation by identifying / closing cross-selling opportunities through FX sales and secured trade products such as BG and PB.
• Guide team members in efficiently managing portfolio aimed at accomplishing financial and non-financial targets for corporate clients. Focus on identifying markets and booking new liablity business to enhance bank liabilty book.
• Evaluate team performance and render productivity enhancement feedback. Organize training sessions for team members based on identified training needs.
• Involved in selling Business Merchant / Business Loan and other secured loan products to SME Sector for consistently accomplishing business and revenue targets.
• Interacted with potential SME clients for collating and short term and long term requirements to secure additional business for the bank.
• Utilized internal and external referral sources to identify qualified potential clients for cross selling of Corporate and S.M.E products to potential clients.
• Updated the SME Sales Manager on progress of day to day client meetings and highlighted potential operational bottlenecks for implementing effective remedial measures.
• Enhanced business for the organization by selling business loan and lending trade facility to business banking customers based on identified business opportunities.
• Assessed and approved customer financial documents to obtain the eligibility for the trade. Followed up with departments like credit initiation and operations.
• Led a team of 14 sales executives and the direct sales team in generating sale of credit cards across the target market segment.
• Optimized resource utilization through task allocation to channels and new recruits based on projected business volume and other market trends.
• Enhanced market penetration by setting up corporate counters and generating business leads by implementing various marketing activities.
• Guided team members in generating business for a wide range of banking products and consistently enhancing client satisfaction by rendering superior quality service.
• Interacted with existing clients and prospects for collating and evaluating requirements and rendering customized business solutions.
Scored First Class in overall.
Scored First Division in overall.