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Chandru Rajendran, Claim Adjudication Specialist

Chandru Rajendran

Claim Adjudication Specialist·Firstsource Solutions Ltd

United Arab Emirates

Master's degree, master of computer application

Work experience

Total years of experience: 2 years, 1 months

Claim Adjudication Specialist

January 2024 - January 2026

Firstsource Solutions Ltd

Chennai, India

January 2024 - January 2026

▸ Reviewed and adjudicated insurance/medical/financial claims; verified documents and policy details to approve, reject, or partially pay claims with
accuracy.
▸ Conducted underwriting assessments by analysing applicants health history, age, and lifestyle factors to determine insurance eligibility and
premium pricing.
▸ Ensured strict compliance with regulatory guidelines, policy conditions, and internal quality standards throughout the claims lifecycle.
▸ Collaborated with cross-functional teams to resolve complex claim disputes and escalate cases requiring senior review.
▸ Maintained detailed records and provided timely updates to customers, ensuring high satisfaction and service quality.

Company industry:
Call Centers & Customer Care Outsourcing

Education

B.S. Abdur Rahman Crescent Institute of Science & Technology

January 2025

January 2025

Master's degree, master of computer application

India

St. Joseph College of Arts & Science (Autonomous)

January 2023

January 2023

Bachelor's degree, Computer Science

India

St. Joseph Higher Secondary School

January 2020

January 2020

High school or equivalent, hse

India

St. Joseph Higher Secondary School

January 2018

January 2018

High school or equivalent, sscc

India

Skills

CASCADING STYLE SHEETS CSS

Intermediate

CERTIFIED SAFETY AUDITOR

Intermediate

CLAIMS PROCESSING

Intermediate

COMPUTER LITERACY

Intermediate

CUSTOMER SERVICE

Intermediate

HTML SCRIPTING

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

MICROSOFT OFFICE

Intermediate

REGULATORY COMPLIANCE

Intermediate

SQL PROGRAMMING LANGUAGE

Intermediate

Languages

English

Expert

Tamil

Expert

Training and Certifications

Certifications
experience certificate
firstsource
May 2024

Training
web designing
nextgen
Jun 2023

Hobbies and interests

state level football player